Tips and tricks for optimizing your software implementation and adoption processes
By Dwight deVera | Mar 19 2013
We perform our jobs better when we make smarter, faster decisions. Agile BI is a direct route to better performance because it facilitates self-service and speed. As these two elements are realized, the BI system… Read More
By Steven Phillips | Mar 19 2013
Most in the ERP industry agree that software consultants can play an important role in helping their clients successfully implement a new ERP system. While some consulting firms have more expertise than others, at least… Read More
By Steve Parker, Jr. | Mar 05 2013
Social CRM, as defined by Paul Greenberg, is “the company’s response to the customer’s ownership of the conversation.” That’s right. It’s no longer about you. There are several ways to use social CRM tools in… Read More
By Steven Van Belleghem | Mar 01 2013
Many companies struggle to plan their next moves on social media, especially when it comes to the channel and content debate. Here, we share our approach to making effective use of top social media tools… Read More
By Mark Aspillera | Feb 27 2013
More organizations than ever are taking the plunge and investing in business intelligence (BI) technologies. Cloud hosting has made it infinitely easier and less costly for smaller businesses to bring analytics into the fold, and… Read More
By Anindya Chatterjee | Feb 19 2013
Why talk about such an old hat piece of software like Outlook? This exclusive from Anindya Chatterjee goes into how teaming up Outlook with your CRM can benefit your sales force automation processes. Read More
By Panorama Consulting | Feb 14 2013
You come across it all the time. You read it on the ERP vendor websites, you hear it from ERP software sales reps, and you see it in proposals: “Don’t worry about business process reengineering… Read More
By Anya Ciecierski | Feb 06 2013
The super high resolution infographic covers topics like consolidated reporting, government compliance, supply chains, automated budgeting, support channels, and more. It includes graphs, colorful images, and short tips to help you get started. You can… Read More
By Janelle Johnson | Feb 05 2013
Gleanster analyst Ian Michiels offers straightforward guidance for implementing marketing automation in the recent Gleanster Research paper, “The New Rules of Digital Engagement.” If you’re thinking about marketing automation software, consider whether your existing process… Read More
By Anya Ciecierski | Jan 30 2013
Businesses must be innovative and unique in order to succeed in today's market, and this is just as true for resource tracking and planning as it is for marketing and product strategy. Utilize these tips… Read More