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CALL CENTER

– Avaya Call Management System Review

Product Snapshot

Technology

Avaya Call Management System uses a SIP architecture with Avaya Aura.

Customer Focus

Avaya Call Management System is focused on working with companies of all sizes, from small business to enterprises.

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About Avaya Call Management System

- Avaya Call Management SystemAvaya Call Management System is a database, administration and reporting application built for contact centers with high call volume. Avaya Call Management System provides your business with a way to identify operational issues and take immediate action to fix them using a familiar Windows interface to view data and alerts.

About Avaya Inc.
Avaya Inc. is a computer networking, information technology and telecommunications company that provides business communications systems to companies around the world. Avaya brings people together with the correct data at the correct time in the right situation, which enables company users to improve efficiency and solve critical business challenges.

Avaya Call Management System Key Features

  • Immediate Feedback
  • Simplify Monitoring and Reporting
  • Real-time reports
  • Contact Center Design and Integration
  • Contact Center Managed Services
  • Secure Access Link
  • Strategic Communications Consulting

 

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