TPG Business VoIP is a cloud telephony software solution that provides a simple communications framework for businesses. Upon purchasing a license, users can create a full phone directory with extensions and place an unlimited number of local calls.
Call tracking can be applied to virtually any form of marketing and helps to bring clarity and direction to a marketing plan. Next, let’s address the considerations you must make when setting up call tracking and some other helpful tips.
This week’s question comes from Keenan W., who asks whether or not virtual call center software would be a good, cost-effective option for his on-premise contact center. We explore both traditional and virtual contact center to uncover which is cost-effective and functional for an on-premise call center.
Digium Switchvox is a VoIP software that delivers unified communication tools to help businesses communicate. The platform allows users to have click-to-dial for any contact in their Contacts and Tags widget or directory panel as well as a Chat panel for chatting with Switchvox co-workers to receive quick responses.
Broadsoft BroadWorks is a Voice over Internet Protocol (VoIP) software that enables users to deliver basic and enhanced voice services for business and residential consumers. The platform allows users to have expanded service reach, fixed-mobile convergence and streamlined application integration.
Jive Voice is VoIP software that provides users with a full set of hosted VoIP features including unlimited voicemail boxes, auto attendants, and both local and long-distance support. The platform enables users to control call routing processes and tracks, create custom schedules and dial plans, and is equipped with a Find Me/Follow Me functionality designed to route incoming calls to multiple phones in a user-specified sequence.
Vocalocity is a comprehensive cloud telephony software solution that comes with a large list of optional features. The core product offers a basic framework for a business’s communications infrastructure. Users can dial and receive calls, screen them before picking up the phone, initiate conference calls, receive voicemails via email and forward calls to different extensions.
RingCentral Professional is VoIP software that facilitates business call routing processes, allows users to set customized routing rules for both calls and faxes, and enables users to receive and accept calls from any location. The platform allows users to receive calls on smartphones via free apps, as well as set up toll-free numbers and department extensions, and works to reduce costs by utilizing internet VoIP on both iPhone and Android devices.
MegaPath Hosted PBX is VoIP software that provides users with advanced call routing capabilities, is designed to integrate with the user’s CRM and help desk systems, and supports multiple company operations such as communication and sales. The platform allows users to implement up to ten alternate phone numbers alongside a main phone number, as well as assign distinct phone rings to numbers in order to better identify and route calls.
Answer360 VoIP is a cloud telephony software solution designed for SMBs and acts as a centralized hub for all telephony operations. The platform allows users to make the program compatible with a wide range of phones, including USB, video and standard IP ones.