Top 10 Customer Service Software Vendors

Top 10 Customer Service Software
  • Find out which vendors to consider for Customer Service Software.
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CrownPeak Content Management Solutions



Founded in 2001, CrownPeak provides on-demand Web site management software, which includes tools and services for Web content management and search.

CrownPeak Technology is the first company to provide world-class Web content management delivered as a Software-as-a-Service, meaning there’s no software to install, you simply access the application through your Web browser. The CrownPeak CMS is the only solution that combines enterprise-level power and flexibility with the cost and speed-of-implementation of an on-demand software application. The CrownPeak CMS was created for non-technical users and features the easiest-to-use interface of any CMS, but also offers an open API and developer’s environment for technical users.

CrownPeak provides software-as-a-service Web site management solutions for organizations in North America. CrownPeak offers a Web content management solution that enables non-technical individuals to manage and publish content to Web sites; Web site search that enables site visitors to find words or phrases within the body of a site’s content. CrownPeak also offers implementation and customization; integration support; site design, information architecture, content development, taxonomy creation, and custom application development services; and classroom, developer, administrator, and customized training material services.

CrownPeak is the market leader in on-demand Web content management software. Their unique combination of software and services give Web site managers complete control over the critical functions involved in delivering a successful, revenue-driving Web site. Every day, hundreds of diverse managers in companies such as ING, Nissan USA, Home Depot, EMI Music, the State of Virginia and the National Institutes of Health have realized the value in CrownPeak’s renowned ease-of-use, and its 24/7 customer support and guaranteed response times.