White Papers and Demos

Top 40 CRM Software Revealed

Top 40 CRM Software
  • Free report features leading CRM vendors.
  • Quickly compare vendor capabilities.
  • Includes vendor background and contact information.
  • Jump-start your CRM Evaluation with this vendor short list.

Buying CRM White Papers

Featured (2) | Accounting (7) | Application Lifecycle Management (8) | Business Intelligence (5) | Buying CRM (3) | Call Center (9) | Content Management (16) | Customer Service (1) | Enterprise CRM (1) | Enterprise Resource Planning (26) | General CRM (28) | Help Desk (8) | IT Management (16) | Manufacturing (21) | Marketing Automation (17) | Mobile CRM (2) | On Demand CRM (2) | On Premise CRM (1) | Sales Force Automation (11) | Small Business CRM (2) | Social CRM (3) | Software-as-a-Service (1) | Supply Chain (10) | Web Conferencing (30)
A Buyer's Guide to Customer Relationship Management Solutions

When evaluating a CRM solution, a business must ensure they will be able to accelerate new sales, while also optimizing customer satisfaction, gaining a consistent view of the customer across your organization, and improving cross-selling and up-selling revenue. This Buyers' Guide in to Customer Relationship Management (CRM) solutions provides an overview of the trends, value and evaluation criteria one should consider when making a CRM purchase decision, covering the 10 fundamental functional areas you must consider throughout this critical business decision.
Provided by: Netsuite
Don't Make a CRM Buying Mistake - 7 Points to Consider Before Selecting Your CRM Solution

Customer Relationship Management is one of the fastest growing sectors of the computer software industry. In order to gain a competitive edge, companies of all sizes are looking for ways to improve how they market, sell and provide service to their customers. Many are turning their attention to Customer Relationship Management software as a tool that will enable them to effectively manage their customer relationships before, during and after the sale.
Provided by: Commence
CRM Decision-Maker Guide

This publication will provide an overview and guidance to a successful CRM strategy for your company. It is very important to make sure there are measurements for success to realize your business vision and take small steps before you leap into a new project. By building CRM strategy on small successes, you will mitigate your risk into a large undertaking. The buy-in from key personnel in your organization, specifically senior-management will be a tremendous help on your path to CRM success.
Provided by: Majestic