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Enterprise Social: A Primer
Posted June 22, 2012 by James Sullivan
Enterprise social software is a broad term used to describe software products that facilitate collaboration and sharing among the members of an organization. Either deployed independently, or implemented as part of an existing software suite—as… Read More
Social in the Spotlight
Posted June 20, 2012 by James Sullivan
Social is hot right now. It seems like everyone from industry analysts to corporate executives is talking about the importance of social to CRM and the broader business software market. Even staunch traditionalists who preach… Read More
Salesforce.com Increases Social Media Tools
Posted December 7, 2011 by Daniel Patel
Salesforce.com released software helping customers create and monitor their online business marketing campaigns, furthering the transaction between social media tools and software. Salesforce, the largest global online customer-management software company, released the Social Marketing Cloud,… Read More
Using Social Media is Key to Business Success
Posted September 17, 2010 by Ronny Cheng
InsideView recently announced that its research shows that business employees use social media applications to contact others more than they use their email accounts. Customers also check their business and social intelligence applications more often… Read More
Dreamforce 09 Live Blog
Posted November 18, 2009 by Morgan Ericcson
Salesforce.com's annual cloud computing event is underway, and we will be live-blogging the news as the day progresses (or you can "watch" it unfold here). Salesforce has enjoyed a good couple of months--they reported strong… Read More