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The Social Phenomenon: New Trends for Businesses, Customers and Software

The Social Phenomenon: New Trends for Businesses, Customers and Software

Posted February 21, 2013 by Kimberley Chan

Remember when websites had hardly any hyperlinks? Over the years, we have seen some technological innovations that have made the Web transform from a simple one-way communication tool to a network of social applications that… Read More 

Coke's 7 Smart Social Media Rules for Success

Coke's 7 Smart Social Media Rules for Success

Posted February 5, 2013 by Ernan Roman

The Challenge: How has Coke thrived in a social media world, ranking as the world’s most valuable brand and attracting the biggest Facebook fan base? Learn from their 7 Social Media Rules for Success. Across… Read More 

Being a Social Media Pro Doesn't Matter

Being a Social Media Pro Doesn't Matter

Posted February 4, 2013 by Dr. Emily R. Coleman

So you’re connecting like a madman on LinkedIn. Your Facebook likes are growing by leaps and bounds. It’s hard to keep up with the number of people following you on Twitter. You’ve got Pinterest and Google+ aced.… Read More 

Do You Really Need Social in Your ERP System?

Do You Really Need Social in Your ERP System?

Posted January 17, 2013 by N. Rowan

Social ERP - also known as Enterprise 2.0, E2.0, or sERP - has been around for several years, but has not been widely adopted. There has been talk of social ERP at least since early… Read More 

8 Key Ingredients to a Social Sales Team

8 Key Ingredients to a Social Sales Team

Posted January 15, 2013 by Janet Fouts

Any good saleswoman will tell you that sales is all about building relationships. You build solid relationships and that equals respect and trust which leads to referrals. Whether those referrals are for sales or knowledge… Read More 

Twitter: Your Best Free Tool for Business Intelligence and Innovation

Twitter: Your Best Free Tool for Business Intelligence and Innovation

Posted December 27, 2012 by Stefan Lindegaard

This is the first post in a series where I look into how you can use the four leading social media tools---Twitter, LinkedIn, Facebook and YouTube---to advance your innovation agenda. The use of social media… Read More 

Brew Up Great Content at Social Scale with Percolate

Brew Up Great Content at Social Scale with Percolate

Posted December 10, 2012 by Ashley Dotterweich

Percolate has only been around since January 2011, but they've already started to revolutionize the way businesses use social media for a healthy list of big brands. The New York-based company is growing quickly and… Read More 

ReadyPulse Brings Social Testimonials to the Retail World

ReadyPulse Brings Social Testimonials to the Retail World

Posted November 5, 2012 by Amanda Andonian

The next thing in social media marketing is harnessing your existing followers and customers to be your brand advocates. Unfortunately, figuring out exactly how to do that is not always clear to the average company. That's… Read More 

Open Innovation and Social Media Roadblocks–and How to Overcome Them

Open Innovation and Social Media Roadblocks–and How to Overcome Them

Posted October 30, 2012 by Stefan Lindegaard

There will be people within your organization who will fight against the use of social media and even against the very notion of open innovation. “Change is frightening to many elements inside the typical organization.… Read More 

Gigya Delivers Social Infrastructure and Gamification

Gigya Delivers Social Infrastructure and Gamification

Posted October 29, 2012 by Amanda Andonian

Everyone may be talking about social media right now, but that doesn't necessarily mean that every company knows how to integrate the benefits of social into their brand and website. To help businesses make the… Read More