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What's the Best Social Media Monitoring Software?
Posted October 25, 2012 by Amanda Andonian
Social media monitoring solutions are still an emerging area in the software space, so it can be difficult to differentiate between options when you're trying to determine what you need. Assuming that your company has… Read More
Free Social Media Management Software for SMBs
Posted October 12, 2012 by Amanda Andonian
Social networking is a big part of marketing your business, but not every business has the resources to invest in social media monitoring software. That's why we've compiled this list of free social media management… Read More
Top 10 Facebook Strategies for Increasing Engagement
Posted September 25, 2012 by Amanda Andonian
One of the major takeaways from Dreamforce last week is that this year is the year of social. Social networking is not only driving the conversations that businesses have with their customers, but it's also… Read More
BuzzStream For Social Media Solution Makes Your Marketing Tasks Easier
Posted August 28, 2012 by Amanda Andonian
Known primarily for its link building tool, BuzzStream develops online software and tools for marketers and PR so as to extend an organization's reach online, thereby increasing traffic to a company website, as well as… Read More
The Case for Social Customer Support
Posted August 24, 2012 by James Sullivan
In the past few years numerous businesses have experimented with using social media as an avenue for delivering customer support. Social support is a unique proposition, representing an intersection of technical support and marketing, where… Read More
How Do Businesses Measure Social Media Success?
Posted August 20, 2012 by James Sullivan
Run a Google search for “how to measure social media success” and you’ll find a slew of articles offering easy, bulleted solutions. Despite what those authors would have you believe, quantifying the impact of your… Read More
NewsGator Fills Enterprise Social Gap for Microsoft Sharepoint
Posted July 24, 2012 by Mark Aspillera
When NewsGator got its start in 2004, it wasn't as an avowed Gold Certified partner of Microsoft with a focus on social mangement solutions for businesses and enterprises. Instead, the initial focus was on individual… Read More
Tips for Implementing an Enterprise Social Platform
Posted July 20, 2012 by James Sullivan
Many companies rolling out enterprise social networking platforms find that the reality of implementation is a much different experience than what was advertised. Far from the utopian vision of seamless real-time collaboration, communication and business-wide… Read More
Business Software Week in Review: Week of July 16-20, 2012
Posted July 20, 2012 by Mark Aspillera
Business Software Week in Review gathers the most interesting news items from the past week in one convenient post. Go into the weekend knowing you didn’t miss anything important this week. Marissa Mayer Takes CEO… Read More
Wildfire Interactive Provides Marketing for the Social World
Posted July 13, 2012 by Amanda Andonian
Five years ago, when Victoria Ransom and Alain Chuard were building and running Access Travel, Ltd., they realized that there just weren't any online software solutions that could help them create things like Facebook contests… Read More