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Insider perspectives on the tech industry from our network of software experts, consultants and developers
Big Vs. Small Companies: Where Are the Differences on Innovation?
By Stefan Lindegaard | Jan 13 2014
Anyone who has worked for both a large corporation and a small, entrepreneurial company can talk endlessly about the differences in the two cultures and mindsets. The differences can be stark. In this blog post… Read More
Social Conversation: Separating the Insights From the Noise
By Levelwing | Jan 10 2014
There are more social conversations going on around brands and products today than ever before, but that only makes the issue of how to drill down on the exchanges that are going to provide actual… Read More
Insight Selling: How Microsoft & SAP do it better
By Michael Harris | Jan 07 2014
With the rise of the empowered buyer, it is no wonder that the Microsoft, and SAP have embraced insight selling. But these companies have also learned that there is a gap between theory and the… Read More
Are CRM Solutions an Achilles’ Heel for Organizations?
By Alicia Gray | Jan 06 2014
With the growth of global markets and an increasing competition in every industry, companies have started realizing the importance of maintaining strong relationships with their customers. As a consequence, picking out and implementing a top… Read More
Return on Ad Spend For All!
By Levelwing | Jan 06 2014
One of the greatest aspects of digital marketing is the ability to track ad spend and subsequent revenue. See how ad spend and big data interact. Read More
Recognition and Respect: How to Earn It
By Stefan Lindegaard | Jan 02 2014
You work hard and at some point expect/hope to be perceived as an expert or thought leader, but it does not happen. What few realize right off the bat is that there's a disparity between… Read More
Can Basic Customer Service Be a Game-Changer?
By Alicia Gray | Dec 31 2013
As a business owner you're going to do almost everything it takes to attract a customer. One of the key aspects of customer retention is providing top-tier customer service, something not necessarily associated with outsourcing.… Read More
Why Telecom Companies Can't Survive Without a Billing System
By Alicia Gray | Dec 24 2013
We can't deny that billing remains the most important part of any telecom business. In addition, the fact that people all over the world have everything ranging from the traditional landline phone sets to the… Read More
QMS: Improving Efficiency and Ensuring Compliance
By Declan Peltier | Dec 23 2013
There are numerous tasks and processes associated with running a successful business. Maintaining these various aspects of business can be very difficult and time consuming. If your business operates within a highly regulated industry, manually… Read More
4 Tips That Transform Holiday Shoppers Into Loyal Customers
By Ernan Roman | Dec 16 2013
Tis the season for customers to think "sale." However, while customers are concentrating on transactions, companies need to think beyond the holidays. We hope the following 4 tips will help you move beyond "quickie transactions"… Read More