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Insider perspectives on the tech industry from our network of software experts, consultants and developers
Advanced Planning and Production Scheduling Make for Happier Customers
By Robert Smith | Apr 08 2014
With advanced planning and scheduling tools, businesses can achieve higher rates of customer satisfaction. Although this need existed all along, advanced product scheduling and planning across a supply chain is a relatively new concept for… Read More
ERP Industry Reality Check: A Voice from the Trenches
By Steven Phillips | Apr 01 2014
I must admit, I am a bit of an oddity in the ERP industry. Many consider me a consultant because I once ran with the pack at a Big Five firm. Others like to peg… Read More
How Integrated CRM Leads to a 360-Degree Customer View
By Steve Leavitt | Mar 27 2014
If we’ve learned anything the past few years, it’s this: sales and marketing no longer exist in silos; they can’t afford to. According to Forbes, businesses who fully utilize their CRM systems increase sales by… Read More
15 Ways Rental Equipment Software Helps your Business
By Heather Angus-Lee | Mar 25 2014
The equipment rental industry has been growing at a rate four times more than the general economy for years now, and equipment rentals are poised for even greater growth in 2014. Read More
Tips to Simplify Inventory Management with Maintenance Control Software
By Carol Owens | Mar 24 2014
Maintenance management systems have become an essential tool for modern-day maintenance organizations. Maintenance control software enables organizations to record, manage and communicate their day-to-day operations. The software typically comes equipped with an inventory control module,… Read More
Why Companies Have Slowly Taken To Outsourcing Customer Service
By Alicia Gray | Mar 19 2014
These days customer experience matters a lot to organizations. Improvement in customer satisfaction and their loyalty is of great importance to service providers. Consequently, applying a proper strategy for improving customer satisfaction while outsourcing customer… Read More
Email Marketing: Using CRM to Get Relevant and Personal
By Matthew Collis | Mar 17 2014
If you've written off email marketing as being ineffective, you may want to think again. Email is one way you can stay in touch with your real estate database and remain “top of mind,” quickly… Read More
3 Reasons to Separate Contract Management From Your CRM
By Jennifer Hartwell | Mar 13 2014
Leveraging functionalities that are beyond a system’s scope is like trying to put a square peg in a round hole. Although the peg will never fit, many companies attempt to push their systems far beyond… Read More
Project Management Software: Do Beauty and Brains Go Together?
By Sharon Thomson | Mar 11 2014
Someone has rightly said, "first impression is the last impression." Reason being, looks are considered an important deciding factor in the purchasing decision process of a user. An application may offer the best of functionality… Read More
3 Tips for Mobile Email Marketing
By Levelwing | Feb 25 2014
Better get those mobile-optimized email templates fired up, because according to a recent statistic from email analytics provider Litmus, nearly half of all email sent gets opened on a mobile device! Read More