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The latest news, innovations and trends from the software industry
Currency, Commodity, Bitcoin
By Michael Tauscher | Apr 16 2013
While its status as a legitimate store of value is still tenuous, the currency or commodity known as Bitcoin has already had a monumental impact on our relationship to money and may usher in a… Read More
Why Today's Top PLM Software Vendors Value Flexible Design Processes
By Michael Tauscher | Mar 29 2013
Businesses have been skeptical of PLM software for its overhaul of the production process, but as the software behind PLM systems becomes more powerful, companies are beginning to experience the benefits of what Mark Zuckerberg… Read More
3 Critical Business Model Lessons from CRM Software
By Jim Muehlhausen | Mar 28 2013
In this article we’ll explore the software as a service (SaaS) business model that CRM software and sales force automation software vendor Salesforce.com uses and how you can apply aspects of it to help grow… Read More
Are ERP Systems Making a Comeback?
By Panorama Consulting | Mar 28 2013
While many companies fail in their attempts to successfully implement their ERP systems, with reasons ranging from weak project management to a lack of focus.on organizational change management, a Sage study suggests that there are… Read More
The Past (and Future) of SaaS Service Desks
By Doron Gordon | Mar 25 2013
Companies large and small are seeing the wisdom in turning to SaaS for more of their enterprise software, since it avoids the problems of on-premises software, takes advantage of economies of scale, and is far… Read More
"Let's Stop the Robots": UserVoice Summit Explores the Future of Customer Support
By Ashley Dotterweich | Mar 25 2013
UserVoice's Summit in San Francisco celebrated the launch of its brand new Touchpoint Toolkit, where the discussion centered on how customer support is leaning into the values of transparency and friendly, casual interactions. This brings… Read More
Automated Bid Management: SEM Boon or Bust?
By Ashley Dotterweich | Mar 15 2013
If you're in the midst of a massive search engine marketing campaign, automated bid management software can go a long way towards making your campaign more profitable without being time consuming. But before you jump… Read More
Going Green: Why Sustainability is the Future of Facility Management
By Ashley Dotterweich | Mar 11 2013
The changing face of the workplace has directly affected the role of facility management teams, who are now tasked with managing more malleable spaces with the potential for different use patterns and greater energy needs… Read More
Raise the Bar for Mobility and Consulting Productivity
By Jeremy Roche | Mar 01 2013
Time is money when it comes to sales. So, it should come as no surprise that sales and service teams working together in the same system, using the same information in a collaborative working environment,… Read More
BYOD – The Greater Challenge
By Arthur Nichols | Feb 26 2013
While the security issues surrounding cloud computing have garnered much attention in recent years, many companies have fallen victim to dangers of the Bring Your Own Device (BYOD) trend they adopted more readily. Read More