Posted Sep 27 2012 by James Sullivan
The history of customer relationship management is about as old as the drive to keep professional records. You could argue that it predates the Egyptian scribes who kept their records on papyrus, and includes the ... Read More
Posted Sep 27 2012 by Amanda Andonian
Panorama Software's Business Intelligence solution delivers robust analytics and self-service features like Social BI, process automation, and Contextual Discovery to users. Read More
Posted Sep 26 2012 by Mark Aspillera
Enterprise social has seen huge consolidations in the past few years, but the verdict is still out as to whether it gives any real productivity boost. We talked to Matt Calkins, CEO of Appian, to ... Read More
Posted Sep 26 2012 by James Sullivan
Join us for a detailed look at questions asked by members of the Business-Software.com Community. Today’s question comes from Simeon A., in Redwood City, CA, who says, “I’m looking for a Help Desk solution with ... Read More
Posted Sep 25 2012 by Amanda Andonian
We've compiled these top 10 Facebook strategies for businesses to increase fan engagement into an easy to read and share infographic. Read More
Posted Sep 25 2012 by Laurie McCabe
The SMB Group’s latest survey, 2012 Small and Medium Social Business Study, examines how and why small and medium businesses (SMB) are using social media in their businesses today. The study also provides trending analysis ... Read More
Posted Sep 24 2012 by James Sullivan
When the original iPad came onto the scene, tablet computers were a novelty device inhabiting the space between smartphones and PCs. Since those early days, tablets have proliferated wildly, owing to their convenience, long battery ... Read More
Posted Sep 23 2012 by Mark Aspillera
The rise of social media marketing has organizations wondering how they can get real metrics out of their social media presence to determine the overall effectiveness of social strategies. We talked to DataSift CEO Rob ... Read More
Posted Sep 20 2012 by N. Rowan
A quick Google search taught us there are indeed project management tools out there that offer chat and file-sharing, but the differences between them were vast both in pricing, functionality, and user-friendliness. We decided to ... Read More
Posted Sep 20 2012 by Mark Aspillera
BYOD, or Bring Your Own Device, refers to the office policy of employees at an enterprise being permitted to use their own personal devices to integrate into the company resources and network. There many distinct ... Read More