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The Future of Unified Communications for Contact Centers
Posted Aug 05 2013 by Mitch Perkal
As businesses feel increasing pressure to improve the efficiency of their contact centers, it is imperative that they employ unified communications. For those who are not familiar, unified communications is the process of integrating today’s ... Read More
Benefits of Using a Project Management System
Posted Aug 05 2013 by Sharon Thomson
A project management system is a great tool that has been specifically designed for businesses and organizations to manage their tasks more productively and timely. It has the potential to serve any kind of business ... Read More
Disruptive Innovations That Can Kill the Telecom Industry
Posted Aug 02 2013 by Maarten Ectors
For years operators have paid billions for spectrum. Millions of man-years have been spent on building standards like GSM, GPRS, CDMA, 3G, LTE, etc. Can disruptive innovation kill this in a few years? Yes, it ... Read More
It's How They Want to Buy, Not How You Want to Sell
Posted Aug 02 2013 by Ernan Roman
Companies focus on what they want to sell — not how customers want to engage — missing the boat on opportunities to drive initial and ongoing sales. One company that took on the challenge of ... Read More
The Benefits of Cloud Databases
Posted Aug 02 2013 by Tom Kincaid
Cloud computing has been advancing in recent years as a powerful and flexible business computing platform for companies of all sizes, and it is increasingly becoming a platform for the database as well. Companies are ... Read More
Digitized Signature vs. Digital Signature: A Complete Comparison
Posted Aug 01 2013 by Emily Maxie
There are a lot of different types of electronic signatures out there, and it can be confusing to figure out the differences between them. Today we're going to tackle the differences between digitized signatures and ... Read More
The No-Cost Office, Part 6: Five HR Systems That Won't Nickel and Dime You
Posted Aug 01 2013 by Kristin Crosier
HR software is often overlooked in small business settings, either because of budget restrictions or because a small staff seems manageable by hand. In reality, though, even businesses with few employees can benefit from HR ... Read More
Agile Self-Ownership: Network Redux's Growth Story
Posted Aug 01 2013 by Laurie McCabe
Many people associate startups with venture capital funding. But, according to a recent Kauffman study, venture capital is the exception, with only 1 percent of new businesses getting funded by VCs. In addition, many entrepreneurs ... Read More
Types of ERP Software Consulting Firms: Pros and Cons
Posted Jul 31 2013 by Steven Phillips
After an organization selects a new ERP system, in many cases the ERP software vendor is not the only firm available to provide implementation services. With that said, over the years I have observed certain ... Read More
Ten Red Flags for Innovation: Why It Fails
Posted Jul 31 2013 by Stefan Lindegaard
What are the signs that innovation in a company is set up to fail? Wouldn’t it be great to have a checklist on this? Unfortunately, innovation is too complicated and company-specific for one standard rule. ... Read More