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HELP DESK

– Conrep Help Desk Management Review

Product Snapshot

Technology

Software-as-a-Service, On-Premise

Customer Focus

Conrep works with small and medium-sized companies.

Select Customers

Contact vendor directly for case studies.

About Conrep Help Desk Management

- Conrep Help Desk ManagementFrom submission to resolution, Conrep Help Desk Management handles help tickets submitted by employees using automated workflows or your own. By employing this system, your workers will be more satisfied on the job, and you will experience more productivity. If you need additional help, you can add one of Conrep’s two dozen+ modules for reporting, forecasting, calendar, web form, and more features.

About Conrep
Headquartered in Delaware, Conrep works with companies to help them manage their data, processes, and information. The company’s product portfolio includes CRM, HR, accounting, project management, and other software solutions.

Conrep Help Desk Management Key Features

  • Employee ticket handling system that monitors inquiries through each stage
  • Uses automated workflows or user-defined ones
  • Increases employee satisfaction
  • Importable modules include dashboards, alerts, scheduling, reporting, forecasting, auditing, and more
  • Easy to pick and choose which Conrep modules you wish to implement
  • Offered as SaaS or on-premise

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