MyOperator is call center software that provides businesses with call optimization solutions and complete analytical reports of all calls received by the user’s business, both internal and external. The platform provides users with multiple features including an IVR system, cloud EPABX, call tracking, call recording and remarketing tools.
VoiceEdge Select is a cloud-based, PBX service designed for single-site small businesses with 3 to 8 employees. The platform is equipped with an Automated Attendant that provides users with a call routing and customized greeting functionality, enables users to receive calls on any phone or mobile device, and allows users to utilize a single contact number across multiple devices.
FieldEquip is field service management, equipment data collection and analytics software that delivers real-time monitoring, diagnosis and intelligence capabilities for field operations such as equipment, labor and materials. The platform is built on the latest technology stack and includes IoT, Big Data, analytics and a rich user interface accessible via web browser.
Platformax is CRM software that supports contact management, pipeline organization, email automation, team task organization and order fulfillment tracking. The platform automates prospecting campaigns, enables users to run personalized drip campaigns, and supports cold calling and cold emailing activities.
VICIdial is a call center software suite designed to handle inbound, outbound and blended calls. The platform enables users to create agent call scripts that include customer-specific data such as name and address, implement auto-dial functionality for use with call campaigns, and sends live calls to available agents.
VICIhost is fully featured contact center software that provides call center users with inbound auto call distributor tools, outboard predictive dialing functionalities and is equipped with integrated call recording capabilities. The platform supports communication through email and chat, provides users with skill-based agent routing capabilities and allows three-way calling activities through the agent screen.
Dialer360 is call center software that provides inbound, outbound and blended services. The platform is designed to support omni-channel functionality and communication with customers via email, SMS, live chat and social media platforms including Facebook, Twitter, LinkedIn and Google+.
Toky is call center software that has unlimited inbound call capacity. The platform allows users to generate pre-recorded audio messages, compose multilingual welcome and voicemail greetings and sync live chats with live calls.
Nectar Desk is call center software that integrates with several CRM solutions. The platform provides users with cloud calling tools, agent identification and call recording capability.
CrazyCall is easy to use and affordable cloud-based call center application which allows to make and take calls directly from the browser, without the need of installing any software. Pick local numbers from over 75 countries around the world and start calling leads and clients, and the platform helps to manage and organize sales and customer service, reduces costs and automates the workflow.