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Macy's Rewards Customers for Providing Tracking Permission
Posted February 6, 2014 by Ernan Roman
Challenge: New technology allows companies to track consumer's every move. However, caution must be taken to ensure that tracking permission is gained before tracking commences. In a new IBM study of more than 30,000 consumers… Read More
Outgrowing the Old: The Necessity of Change Management
Posted January 28, 2014 by Laura Stack
Successful businesses have always adapted readily to change, but at no time in living memory—and likely at no point in history—has adaptability been a more desirable business trait than it is today. Given our recent… Read More
4 Tips That Transform Holiday Shoppers Into Loyal Customers
Posted December 16, 2013 by Ernan Roman
Challenge: Tis the season for customers to think "sale." However, while customers are concentrating on transactions, companies need to think beyond the holidays. We hope the following 4 tips will help you move beyond "quickie… Read More
Should You Test ERP Software Before Purchasing?
Posted November 11, 2013 by Todd James
You wouldn't buy a car without test driving it first. You wouldn't buy a pair of jeans without trying them on. So, would you want to buy ERP software without testing it first? Probably not,… Read More
“Gotchas” to Look for When Hiring an ERP Consultant
Posted October 24, 2013 by Panorama Consulting
Being an ERP consultant isn’t necessarily the most glamorous or well-respected career that one can pursue. Example cases in point: ERP lawsuits and failure rates are alarmingly high, the industry is littered with notoriously shady… Read More
ERP Consultants: The Go-It-Alone Scare Tactic
Posted October 14, 2013 by Steven Phillips
Let's face it. ERP is a multi-billion dollar industry dominated by software vendors and consulting firms. This is not going to change anytime soon since software is the necessity of any ERP implementation. But, for… Read More
Transforming Intrusive Customer Tracking to Valued Info Exchanges
Posted September 26, 2013 by Ernan Roman
The Challenge: The bad news is that consumer resistance to unauthorized customer data tracking is growing. The good news is that many consumers understand that in order to receive more targeted and relevant communications, they… Read More
Using ERP Systems to Fuel Operational Scalability
Posted September 4, 2013 by Panorama Consulting
For many, implementing new ERP software is a no-brainer: the old system doesn't function, people work around it, and/or the organization simply “needs” a new solution. Our clients commonly complain that their legacy processes and… Read More
Change Management: Do You Need an Expensive Program?
Posted September 2, 2013 by Steven Phillips
Many software consulting firms love to sell their clients big expensive change management programs during an ERP or any other business software implementation. Probably next to “readiness assessments," change management is the mother-load of all "add on" work… Read More
Investor Pitching 101 With Communitech’s Frank Erschen
Posted August 26, 2013 by Francis Moran
“It’s all about the content, it’s not about the sizzle. You have to give investors the content they need to make an investing decision.” So says Frank Erschen, pitch coach, angel investor and executive in residence… Read More