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The Saddest Marketing Story I’ve Ever Heard

The Saddest Marketing Story I’ve Ever Heard

By Francis Moran | May 22 2013

A few years ago, we worked on the launch of a new personal finance website developed by a veteran personal financial advisor. The site was detailed, secure, incredibly useful and solved a sharp, expensive and ... Read More

Making Your App a Customer Engagement Solution

Making Your App a Customer Engagement Solution

By Ernan Roman | May 14 2013

Businesses know mobile apps offer tremendous customer engagement opportunities – if done correctly. Unfortunately, businesses can overspend on customer engagement solutions like mobile applications without the engagement payoff. Follow these tips to avoid that outcome. Read More

Small Business Marketing

Small Business Marketing

By Dr. Emily R. Coleman | May 13 2013

Smaller business marketing teams have the same needs as larger marketing departments: to build identity, brand recognition and customer engagement. And most entrepreneurs and smaller company executives understand these needs, even if they don’t ... Read More

Burberry's Multichannel Innovation; 3 Tips

Burberry's Multichannel Innovation; 3 Tips

By Ernan Roman | May 06 2013

Just as high fashion brands have been trendsetters in clothing, they are now trendsetters in multichannel marketing. Global fashion icon, Burberry, launched a program recently that upped the ante on multichannel marketing. Burberry’s Millennial-targeted “Runway ... Read More

AmEx: Small Biz Engagement Drives $5.5 Billion in Spending

AmEx: Small Biz Engagement Drives $5.5 Billion in Spending

By Ernan Roman | May 03 2013

In a study by the Business Marketing Association, most BtoB marketers say customer engagement is a high priority within their marketing organization (72 percent), but 43 percent grade their company's level of customer engagement, a ... Read More

70-75 Percent of Email Subscribers are Inactive: Tips for Improvements

70-75 Percent of Email Subscribers are Inactive: Tips for Improvements

By Ernan Roman | May 01 2013

Per recent guidelines, you will be penalized if your emails do not have adequate levels of deliverability and “engagement”. Guest contributor Ernan Roman discusses options to optimize your email marketing campaigns to increase open rates ... Read More

Telltale Signs You're Ready for PPC Search Marketing Software

Telltale Signs You're Ready for PPC Search Marketing Software

By Ashley Dotterweich | Apr 25 2013

PPC management software is a common solution to manage, measure, and optimize search campaigns, but they can also be an can be an expensive investment- so how do you know when your company is ready ... Read More

Setting Objectives For Your New Website? Don’t Forget About Increasing Customer Interaction

Setting Objectives For Your New Website? Don’t Forget About Increasing Customer Interaction

By Grant Epstein | Apr 25 2013

In addition to engaging, customer interaction oriented content that brings your product or service to life, your site must include strong calls to action and ways for your customers and prospects to interact with your ... Read More

Yoplait's Cause Marketing Deepens Customer Engagement

Yoplait's Cause Marketing Deepens Customer Engagement

By Ernan Roman | Apr 23 2013

Companies can deepen their customer engagement with by championing powerful causes and making customers feel that your efforts are authentic. Read More

5 Helpful Tips to Generate More Leads with Your Website

5 Helpful Tips to Generate More Leads with Your Website

By Antoine Dupont | Apr 12 2013

A website redesign project should include ways to not only make it more appealing, but foremost, how to attract more qualified visitors which may turn into leads and eventually into clients. In my humble opinion, ... Read More