Browse Business Software Categories
Insider perspectives on the tech industry from our network of software experts, consultants and developers
5 Benefits of an Automated Contract Management Process
By Michael Boykin | May 29 2013
If you’ve ever spent time as a corporate general counsel, you know that managing a contract is more complicated than it seems. While almost every contract starts with a request, and ends (hopefully) with renewal,… Read More
New Research: It's Not About Satisfaction, It's About Engagement
By Ernan Roman | May 28 2013
The banking industry has a lot to teach us about how not to get stuck in a rut of perceived customer satisfaction. According to a recent study, businesses that rely heavily on customer satisfaction surveys… Read More
What the Telecommuting Debate Should Be About
By Daniel Enthoven | May 28 2013
Even before Yahoo’s entry into the telecommuting debate, there has been an ongoing discussion, with passion on both sides, about what telecommuting really means. But perhaps debate isn’t really the right word, as people are… Read More
ITIL Course: Service Catalog 101
By SunView Software | May 24 2013
Welcome to the ITIL Class on Service Catalog. Over the course of this article, you will gain a better understanding of the function of a service catalog and the effort required to build one. Read More
Why You Need to Rethink Your Contract and Revenue Management
By Jennifer Hartwell | May 23 2013
To see why technology companies need to keep an eye on contract and revenue management, look no further than your smartphone. Think about where it came from. You likely bought it from a retailer, which… Read More
The Saddest Marketing Story I’ve Ever Heard
By Francis Moran | May 22 2013
A few years ago, we worked on the launch of a new personal finance website developed by a veteran personal financial advisor. The site was detailed, secure, incredibly useful and solved a sharp, expensive and… Read More
Are B2B Companies Slower Adaptors of Open Innovation?
By Stefan Lindegaard | May 21 2013
Personally, I lean towards the view that many B2B companies are slower (compared to B2C) adaptors and that they have an untapped potential on open innovation. The good thing is that many B2B companies have… Read More
Social Sharing, Consumerization and Your IT Team
By Patrick Strahan | May 16 2013
With the explosion of social sharing through sites like Facebook and Twitter, countless new opportunities have sprung up that allow IT departments from a variety of industries to supplement, in some cases even eliminate, many… Read More
Social Media and Innovation: Why You Need to Get Your Hands Dirty
By Stefan Lindegaard | May 16 2013
Use social media tools to further innovation for your company using the tips and takeaways outlined in this article. Read More
Providing Unforgettable Web Experiences: Four Tips
By Ernan Roman | May 15 2013
According to a study by Forrester, only 3 percent of websites earn a passing score in terms of user experience. Forrester, only 3 percent of websites earn a passing score in terms of user experience. Read More