Posted Nov 15 2012 by Mark Aspillera
For how ubiquitous CRM systems have become at most any sales or contact-oriented business, it's amazing how many ways the average system can (and does) fail. Read More
Posted Nov 15 2012 by Simon Mainwaring
With the rise of digital and social media, understanding and responding to your customer in a timely manner has become more important than ever. Your customers can make or break your brand by using their ... Read More
Posted Nov 14 2012 by Mark Aspillera
With the amount of complexity that's going into CRM systems these days, it's easy to lose sight of the segment's original purpose: to help an organization keep track of its customer relationships. Contactually, a cloud-based ... Read More
Posted Nov 14 2012 by Ashley Dotterweich
Virtual fitting rooms are bridging the gap between the convenience of online retail shopping and the experience of trying on clothing in stores. These products have the potential to greatly increase the number of sales ... Read More
Posted Nov 13 2012 by Andrew Dixon
Customer experience is critical to the success of every business. Here’s a quick overview of how Ipswitch’s Network Management division builds longstanding and meaningful relationships with their customers in a branded online community. Read More
Posted Nov 13 2012 by N. Rowan
As mobile devices continue to revolutionize the way we do business and go through our daily lives, software providers are finding new ways to connect businesses with their customers. One such new development are online ... Read More
Posted Nov 12 2012 by Lachlan James
Companies continue accumulating more data into vast digital warehouses, and the potential benefits of deploying advanced analytics on that data rises too. Yellowfin's Lachlan James looks at why a solution embedded into existing software might ... Read More
Posted Nov 12 2012 by Amanda Andonian
We sat down with Lyle Fong, co-founder and Chief Strategist of Lithium Technologies, to talk about what Lithium's vision for social looks like, how enterprises can harness their communities for better engagement with the brand, ... Read More
Posted Nov 09 2012 by Mark Aspillera
Like all meaningful business software, the ideal manufacturing solution optimizes a company's performance in its key tasks and simplifies the internal processes through which things get done at the end of the day. Below are ... Read More
Posted Nov 09 2012 by Ashley Dotterweich
We’ve already introduced you to the great benefits that retargeting can bring your business: more traffic, more sales, and lower costs. Whatever your advertising goals, these retargeting providers have options to help you achieve your ... Read More