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SAP BusinessObjects vs. Oracle Business Intelligence

SAP BusinessObjects vs. Oracle Business Intelligence

Posted Nov 01 2012 by James Sullivan

With these SAP and Oracle so clearly dominating the BI segment, a logical question—and one that we’ve seen before in the Business-Software.com Community—is how do SAP BusinessObjects and Oracle Business Intelligence Enterprise Edition compare? Read More

What is Field Service Management?

What is Field Service Management?

Posted Nov 01 2012 by Mark Aspillera

It's difficult enough to manage the ins and outs of a single office. Coordinating operations between field agents--maintenance workers, HVAC technicians, janitorial services, etc.--is an even more daunting feat, but addressing that need is precisely ... Read More

Demandbase Converts Your Web Traffic To Sales

Demandbase Converts Your Web Traffic To Sales

Posted Oct 31 2012 by Mark Aspillera

Increasing traffic and visibility is key for sales-oriented businesses on the web. But how many of those hits translate into actionable leads for the company? Demandbase has developed a technology that addresses this issue by ... Read More

7 Best Practices for Delivering Superior Customer Support via Live Chat

7 Best Practices for Delivering Superior Customer Support via Live Chat

Posted Oct 31 2012 by Tricia Morris

Live chat’s bubble is on the rise. LogMeIn and the e-tailing group have released the Fourth Annual BoldChat Live Chat Effectiveness report which shows one in five shoppers prefer online chat over any other communication ... Read More

Top BI Solutions for Small Business

Top BI Solutions for Small Business

Posted Oct 30 2012 by James Sullivan

For a while, business intelligence software was too expensive and too complex to meet the needs of small businesses. Today, thanks in part to cost savings afforded by the cloud, there are a host of ... Read More

Open Innovation and Social Media Roadblocks–and How to Overcome Them

Open Innovation and Social Media Roadblocks–and How to Overcome Them

Posted Oct 30 2012 by Stefan Lindegaard

If open innovation is a new concept to your organization, then layering in social media – a still scary concept for many people – on top of that may be doubly discomforting to many people. ... Read More

Gigya Delivers Social Infrastructure and Gamification

Gigya Delivers Social Infrastructure and Gamification

Posted Oct 29 2012 by Amanda Andonian

Everyone is talking about social media right now, but that doesn't necessarily mean that every company knows how to integrate the benefits of social into their brand and website. To help businesses make this shift, ... Read More

Work in a Multi-Screen World

Work in a Multi-Screen World

Posted Oct 29 2012 by Andrew Dixon

The number of gadgets we use at work, when we skip between them and the impact they have on our productivity. A smartphone in the morning, maybe a little laptop during the day - we ... Read More

Looking for Online Personal Accounting Software?

Looking for Online Personal Accounting Software?

Posted Oct 26 2012 by Amanda Andonian

Although Business-Software.com primarily deals with software for companies, we understand the universal need for quality personal accounting software. Read on for our recommendations of some of the best personal accounting systems around to meet your ... Read More

PunchTab Encourages Social Media Engagement through Gamification

PunchTab Encourages Social Media Engagement through Gamification

Posted Oct 26 2012 by Ashley Dotterweich

As social media becomes an ever more integral part of marketing and customer interactions, businesses must find ways to encourage their users to show their love on Twitter, Facebook, and other social media sites. Gamification ... Read More