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Global Success: SugarCRM Customer Awarded Best Practices Award
Posted Oct 19 2009 by Morgan Ericcson
Two weeks ago, the annual CRM Expo was held in Nuremberg, Germany, and SugarCRM client 3Dconnexion was awarded the 2009 CRM Best Practice Award. The award is most certainly a testament to the value and ... Read More
Oracle Announcements Forecast Coming Changes in CRM Development
Posted Oct 16 2009 by Morgan Ericcson
Keynote speeches at Oracle OpenWorld (which wrapped up yesterday), didn’t necessarily announce radically new concepts, but that certain strategies were promoted at this well-attended event speaks to the certainty of future changes in Oracle’s CRM ... Read More
Oracle and Siebel Get Analytical Social CRM
Posted Oct 14 2009 by Morgan Ericcson
Last week, InsideView announced enhancements to its integration of SalesView with both Oracle CRM and Siebel CRM applications. InsideView is a proponent of social media and self-proclaimed leaders of the “Sales 2.0” push, and these ... Read More
BMC Leaving The Protection of The Firewall - CMS Is Moving to The Cloud
Posted Oct 12 2009 by Morgan Ericcson
Many content management system providers are moving their offerings to the cloud—or at least providing both hosted and on-demand options—and it seems that the security issues of cloud computing are becoming less and less of ... Read More
CRM Magazine: SugarCRM Defeats Open Source Competition by a Mile
Posted Oct 07 2009 by Morgan Ericcson
Earlier this fall, CRM Magazine announced SugarCRM received their Top Open Source Technology Market Award for the second consecutive year. Given that the economy has left companies rethinking their CRM investments—thereby pushing more CRM providers ... Read More
Marketo Changing Marketing Automation Dynamics with Latest Round of Funding
Posted Oct 06 2009 by Morgan Ericcson
After an impressive Series C round of funding late last month, Marketo has bolstered its position as a major player in the marketing automation industry. Venture capital firm Mayfield Fund made the significant investment, as ... Read More
Microsoft CRM Live at United Center - Home of the Chicago Bulls and Chicago Blackhawks
Posted Oct 05 2009 by Morgan Ericcson
After vetting over 10 CRM providers for a system, Chicago’s United Center selected a Microsoft Dynamics CRM solution delivered by Sonoma Partners. Sonoma Partners is a leading provider of MS Dynamics CRM within the US, ... Read More
NetSuite Launches an ERP iPhone Application
Posted Oct 05 2009 by Morgan Ericcson
Though NetSuite’s iPhone application was officially announced two weeks ago, it has been available at the iTunes App Store for about a month, and in that time has been downloaded over 1,000 times and received ... Read More
Enterprise 2.0 Practices Make Community Management A Must
Posted Oct 02 2009 by Morgan Ericcson
Social networking have given rise to a new phase in business software, dubbed Enterprise 2.0, and many tech pundits say that with its emergence will come the need for insightful community management. Communities and forums ... Read More
Salesforce.com & CODA Team Up For FinancialForce
Posted Oct 01 2009 by Morgan Ericcson
Yesterday, Salesforce.com and CODA announced that they would be joining together to create a new financial software company, FinancialForce.com. Unit 4 Agresso, which owns CODA, will be the majority shareholder in the company, and it ... Read More