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– viCloning Review

Product Snapshot


Paid version pricing starts at $49 a month. A free version is available.


viCloning is available as a SaaS solution that requires no additional hardware.

Customer Focus

viCloning works with multinational, enterprise and mid-sized customers.

Selected Customers


About viCloning

- viCloning viCloning is a help desk software solution that hosts a virtual agent on company websites. The program works at the bottom of each website and allows customers to input text inquiries. As the customer continues to enter in text, the agent can pull up knowledge-base articles that can be help the customer. Meanwhile, the system logs each asked question in a database and builds analytics that show the most frequently asked ones. The product can work 24/7 without the support of an actual attendant, and users can add new knowledge-base pages as needed. Lastly, viCloning can answer customer questions across multiple languages.

About viCloning
viCloning was founded in 2008 and is headquartered in Spain.

viCloning Key Features

  • SaaS help desk software solution
  • Provides a virtual agent that rests at the bottom of each webpage
  • Customers can enter in text inquiries
  • Provides relevant knowledge-base pages in response to questions
  • Logs questions in a database to show their frequency
  • Users can add new knowledge-base pages
  • Can answer questions in foreign languages


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