Paid version pricing starts at $49 a month. A free version is available.
viCloning is available as a SaaS solution that requires no additional hardware.
viCloning works with multinational, enterprise and mid-sized customers.
viCloning is a help desk software solution that hosts a virtual agent on company websites. The program works at the bottom of each website and allows customers to input text inquiries. As the customer continues to enter in text, the agent can pull up knowledge-base articles that can be help the customer. Meanwhile, the system logs each asked question in a database and builds analytics that show the most frequently asked ones. The product can work 24/7 without the support of an actual attendant, and users can add new knowledge-base pages as needed. Lastly, viCloning can answer customer questions across multiple languages.
viCloning was founded in 2008 and is headquartered in Spain.