This product is no longer available

This product has been renamed or acquired by another company. You can find the new product offering at WennSoft.

BUSINESS INTELLIGENCE

Key2Act 2Know Review

Our Verdict

Product Pricing

Contact vendor directly for pricing information.

Technology

Cloud-based reporting delivered through Microsoft Power BI; report data is pulled from the KEY2ACT Signature SQL database, and sharing/editing requires the cloud-based Power BI Service.

Customer Focus

Existing KEY2ACT Signature customers, primarily field service and construction/skilled trades businesses; company sizes not publicly disclosed.

Deployment

SaaS

Best for

Mid-Size BusinessSmall Business

Pros

Pre-built report templates with data and calculations already configured
Covers both Service Management and Job Cost reporting
Built on the widely used Microsoft Power BI platform
Drill-down, filtering and sharing through Power BI Service

Cons

Only useful to existing KEY2ACT Signature customers
Requires paid Power BI Pro licenses per user
No vendor-published pricing
Current availability unverified; vendor renamed to WennSoft

Overall

2Know/Know is best viewed as a reporting add-on for KEY2ACT Signature customers who want ready-made Power BI dashboards over service and job cost data rather than building reports from scratch. The main trade-offs are its dependence on the KEY2ACT platform and required Power BI Pro licenses. Companies not on Signature should look at general BI tools instead.

About Key2Act 2Know

2Know (also written Know) is a business intelligence library of interactive Microsoft Power BI report templates and dashboards built for KEY2ACT Signature customers, covering Service Management and Job Cost reporting. It was offered by Key2Act, a company since renamed WennSoft, which builds field service and construction management software for skilled trades businesses. Current availability and pricing are not publicly disclosed.

About the Company

Key2Act, founded in 1995 and headquartered in New Berlin, Wisconsin, has been renamed WennSoft. WennSoft provides building intelligence, field service and construction management solutions for specialty trades businesses.

Key2Act 2Know Key Features

Service Management reports

Service call profitability
Service call progress and statistics
Technician forecast and statistics
Maintenance contract statistics

Job Cost reports

Job actual vs. forecasted cost
Job anticipated profit/loss
Job cash flow
Job change order tracking
Job over/under billed

Platform

Built on Microsoft Power BI
Drill-down into detailed data
Customizable dashboards and filters
Data import beyond KEY2ACT SQL data

Key2Act 2Know FAQ

How much does Key2Act 2Know cost?

The vendor does not publish pricing for Key2Act 2Know. Contact the vendor directly for a quote.

What costs beyond the subscription should I budget for?

The main reported additional cost is Microsoft Power BI Pro licensing per user, needed to use Know with the cloud-based Power BI Service; some Office 365 plans already included it. Implementation and support costs are not publicly disclosed.

Who is Key2Act 2Know best suited for?

It is suited to existing KEY2ACT Signature customers in field service and construction/skilled trades businesses who want Power BI dashboards over their service management and job cost data. It is not a standalone BI product for companies not on the KEY2ACT platform.

What are the alternatives to Key2Act 2Know, and how do they compare?

Not publicly disclosed. Since Know is a set of Power BI report templates over KEY2ACT data, general BI tools such as Microsoft Power BI itself are the natural alternative, but no vendor comparison is available from the sources retrieved.

How long does it take to implement Key2Act 2Know?

Not publicly disclosed. The partner article notes the report templates come with data and calculations pre-configured, which was said to make implementation easier on users, but no timeline is given.

How easy is Key2Act 2Know to learn and use?

Reports come pre-built with configured data and calculations, and users can change formats (list, chart, gauge, graph), apply filters, drill down and share via Power BI Service. Familiarity with Power BI is effectively required.

What does Key2Act 2Know integrate with?

It is built on Microsoft Power BI and pulls data directly from the KEY2ACT Signature SQL database, covering Service Management and Job Cost. Users can also import other data into Power BI alongside it.

What support is included, and what costs extra?

Not publicly disclosed. The 2017 partner article notes KEY2ACT could custom design report tiles to suit specific reporting needs, but no support terms or costs are published; contact WennSoft for details.