ERP implementation across an enterprise is no walk in the park. There are several ways ERP software deployment can ruin an important project, and let’s face in this economic climate; can you afford a business hiccup? Here are some commonly occurring ERP mistakes that plague companies just like yours, and tips on how to avoid the same mistakes.
ERP Hiccup #1: Employee Turnover
Employee turnover is an inevitable happenstance, and oftentimes something you can’t control. It is important to note that employee turnover can adversely affect ERP software implementation. Be sure that your primary contact for ERP implementation is someone familiar with ERP software, or you may miss the full array of ERP benefits afforded to your company. A seasoned employee or an employee with a solid grasp on the budgeting needs of the company will be better suited as an ERP implementation contact.
ERP Hiccup #2: Inadequate Training
Saving money is a critical mission for any business that would like to optimize their success. However, cutting corners when it comes to training employees can prove to be more costly than paying for proper training. In-house ERP training is definitely a cheap alternative, but be sure to take the training process seriously. The best way for employees to learn about ERP software is to give the employees access to the ERP system so their training is hands-on. In order to fully leverage the benefits of an ERP system, users must be well-trained in the art of ERP solutions. As a result of adequate ERP system training, companies can increase their return on investment and maximize profit.
ERP Hiccup #3: Miscommunication
As with any business project, communication plays a vital role in the success of ERP implementation as well. It is important that key individuals maintain rapport to make sure the implementation process is going as planned, and as the budget and timeline permit. It is also important to discuss expectations and both the good and the bad issues that arise during implementation. Vendor representatives and ERP implementation managers are equally responsible for the seamless implementation of enterprise ERP software success. So keep the lines of communication open and clear!
ERP Hiccup #4: Ambiguous Project Requirements
During the implementation process, it is important that you are completely upfront with your business needs. In order to avoid a failed ERP implementation, it is important to do your research. Selecting an ERP should be a comprehensive process, while implementation should be smooth. As long as you are clear and vocal about your budget, timeline and project requirements, finding a vendor to deliver what you want should be easy.
ERP Hiccup #5: Unrealistic Expectations
Ideally, ERP implementation would be completed in the blink of an eye. The reality is that ERP implementation is somewhat time-consuming. The benefits outweigh the inconvenience of implementation, but they don’t make the systems setup any faster. When it comes to ERP implementation, the waiting game is inevitable. Be patient and keep your expectations reasonable because ‘lightning fast’ is not an ERP moniker.
As long as you keep these ERP tips in mind, the implementation process should be a breeze.
The most important thing to remember is that the process of selecting an ERP system and its subsequent implementation is not, and should not, be a snap decision. Armed with sufficient research and this list of ERP mistakes to avoid, you will be able to seamlessly integrate the right ERP system into your business.
[Photo courtesy of kiplinger.]