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IBM Operational Decision Manager (ODM): Who Needs It and Why (2026)

IBM Operational Decision Manager (ODM): Who Needs It and Why (2026)

By Sherman Hsieh | Aug 29 2018

IBM Operational Decision Manager (ODM) is IBM's business rules engine for automating high-volume, regulated decisions. Here is what ODM does, who needs it, how it compares to FICO, Drools, InRule and others, and its role… Read More 

CRM Lead Management: Process & Best Practices (2026)

CRM Lead Management: Process & Best Practices (2026)

By Sherman Hsieh | Aug 01 2018

A practical guide to the CRM lead management process in 2026: how to capture, score, route, and nurture leads, the best practices that lift conversion, how AI changed lead scoring, and the CRMs that do… Read More