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Insider perspectives on the tech industry from our network of software experts, consultants and developers

What Is Advanced Analytics Software?

What Is Advanced Analytics Software?

By Kristin Crosier | Mar 16 2015

When your systems produce important data sets about business performance, revenue, spending patterns and more, that information is typically archived without being utilized fully, if at all. Advanced analytics tools are built to help alleviate… Read More 

SFA vs CRM Software: How Do the Two Platforms Match Up?

SFA vs CRM Software: How Do the Two Platforms Match Up?

By Robert Cecchi | Mar 11 2015

The time has come to make a decision: sales force automation (SFA) or customer relationship management (CRM). See how the two match up in this head-to-head of SFA vs CRM. Read More 

Top Features in Today's Manufacturing Software Platforms

Top Features in Today's Manufacturing Software Platforms

By Chad Yee | Mar 10 2015

Manufacturing software has grown over the past few years and new features just keep getting added to the pile. To help you get accustomed to the latest and most helpful features for 2015, Business-Software.com has… Read More 

How the IT Service Desk Must Evolve to Meet New Business Demands

How the IT Service Desk Must Evolve to Meet New Business Demands

By Oz M. | Mar 09 2015

There's no question that technology has changed, and that attitudes toward corporate IT have changed along with it. What hasn't changed is the need for effective ITSM. Here's a look at how the IT service… Read More 

Major HR Software Technology Shifts for 2015 and Beyond

Major HR Software Technology Shifts for 2015 and Beyond

By Dave Rietsema | Mar 04 2015

Every day, new HR innovations are bringing companies into the future with systems that allow faster and more efficient employee communications, job training, talent management and recruiting. Today's companies should keep up with the major… Read More 

Overcome 4 QA Challenges with Test Management Software

Overcome 4 QA Challenges with Test Management Software

By Sanjay Zalavadia | Mar 03 2015

Test management software is a major resource for any organization that wants to improve its quality assurance processes as well as the overall quality of its software. As central platforms for software testing and other… Read More 

Top 5 Call Center Trends Through 2015

Top 5 Call Center Trends Through 2015

By Galley Sarai | Feb 17 2015

Where are call centers headed this year? According to No Jitter, the traditional call center is dead. It has been replaced with what some term “relationship centers,” which focus more on customer satisfaction than business… Read More 

How to Choose an Enterprise Data Backup Solution

How to Choose an Enterprise Data Backup Solution

By Robert Cecchi | Feb 16 2015

Before getting too far ahead of yourself, your business should confirm a few fundamentals to help focus and narrow your search for that backup solution your company needs. Read More 

3 Online Booking Systems for Businesses to Streamline Scheduling

3 Online Booking Systems for Businesses to Streamline Scheduling

By Caitlin Roxburgh | Feb 11 2015

Researching booking system options doesn't have to be a negative experience -- comparing solutions on your own can improve your odds of discovering a product or company that specializes in the type of bookings your… Read More 

6 Ways Enterprise Service Management Can Unite an Organization

6 Ways Enterprise Service Management Can Unite an Organization

By Oz M. | Feb 10 2015

Enterprise service management integrates departments by facilitating faster, cheaper operations and aligning departments to others' needs. Here are six ways enterprise service management can centralize your company's departmental obligations and create a system that makes… Read More