JitBit Helpdesk is helpdesk software equipped with a support ticket system, and allows users to view messages, attachments, team logs and activity feed within a single interface. The platform tracks support tickets, integrates with existing mailbox systems, and displays all current tickets and related information in sortable and filterable grid view.
For those who may not be familiar one of the West’s busiest tech hubs, Boulder’s story hasn’t always been tech-based. The 1960s showed a city widely known as a home for hippies, a demographic whose attitudes were as far removed from the tech world as one could get.
Bornevia is help desk software that unifies customer conversations across multiple channels including email, Facebook and Twitter and allows users to centralize all help tickets, requests and service tracking into a single hub. The platform allows users to assist clients via multi-channel customer support team help desk features and live chat widgets.
A strong relationship between customers and sales reps is one of the key factors to having a successful business. Now […]
Callmaker is customer service and sales software that facilitates client retention through a guaranteed call back within twenty-five seconds of phone number submission. The software enables users to return calls made during off-hours (weekends and nights), reduce communication barriers and facilitate clients with varying primary languages.
Tagove is a customer support platform that features live chat, audio and video to help businesses connect with their customers and quickly resolve issues. The platform integrates directly with the user’s website in order to provide a one-click call, text or video chat button in order to facilitate immediate, on-site assistance.
Brand Embassy is a web-based customer service solution that enables small- to large-scale businesses to efficiently manage their client support needs. Through the platform, users can assist customers across social media channels, emails, forums/message boards and live chat.
devContact is a help desk platform designed for mobile applications that provides built-in support to application users. The platform allows for efficient customer service through features such as in-app messaging, real-time conversations and notifications. Application users can also submit screenshots with their service ticket to help support agents easily diagnose issues.