ManageEngine SupportCenter Plus
ManageEngine SupportCenter Plus is customer support software designed to manage customer tickets, accounts, contact information and service contracts.
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Comm100 Help Desk
Comm100 Help Desk is help desk software that requires no installation or maintenance and is 100% hosted by Comm100. The platform is run on high-end HP servers, utilizes RAID ADG to protect data from hard disk failure, and enforces backup and disaster recovery plans.
YellowFish Software Revelation
Revelation provides a help desk solution capable of running entirely as a browser-based software application.
– EnterpriseWizard Help Desk
EnterpriseWizard Help Desk provides Change Management, Asset Management, Time Management and Customer Survey functionality—a fully featured ITSM suite. Reduced response times through automatic call assignments and bottleneck alerts work to improve customer satisfaction.
– HelpSTAR Enterprise Help Desk
HelpStar Enterprise improves user interaction with the client’s help desk. The program uses a ribbon interface and integrates several features that automate many help and service desk functions and allow for the quick modification of templates.
Tenmiles Helpdesk Pilot
Helpdesk Pilot is a Help Desk solution that runs as a packaged Virtual Machine that includes all necessary components. It can be run on any server over a virtualization platform.
Help Scout
The first invisible help desk, Help Scout allows users a unified interface that lets them communicate with customers through a single portal, but the customer only receives a reply through the original medium they contacted the user with.
– Freshdesk Customer Support Software
Through customized tickets and helpdesk overview, Freshdesk Customer Support Software helps organizations manage their customer support tickets in an efficient manner.
– Axosoft OnTime Help Desk
Axosoft OnTime Help Desk allows your support team to decrease response times and react efficiently to incidents via email, service portals or phone.
– Troppus Digital LifeSupport
Troppus Digital LifeSupport helps your business reduce the costs associated with customer care and technical support through intelligent self-help, real-time sharing, multi-faceted messaging and a consolidated dashboard.