Many businesses are adopting electronic signatures as a fast and easy way to get documents signed online. But before you adopt electronic signatures, it’s important to make sure the technology you pick will hold up to legal scrutiny.
Laws in the United States are pretty broad about what counts as a legal electronic signature. But just because a technology is considered legal that doesn’t necessarily mean it will have enough evidence to stand up if it’s challenged in court.
Luckily, you don’t have to go it alone when figuring out if an electronic signature service meets your legal needs. The American Bar Association (ABA) had 70 lawyers spend four years developing a document called the Digital Signature Guidelines.
Here’s what the ABA has to say about different areas you should look for in an electronic signature service:
Anytime you do business online, you need to know who you’re doing business with, and electronic signatures are no exception. If a signed document is challenged in court, you’ll have to prove the signer’s identity.
There are a lot of different ways your electronic signature vendor can prove a signer’s identity. Here are some common options:
It’s essential that your electronic signature service provides a disclosure and consent page before your customers can sign. The ESIGN Act requires this because they want to protect you and your customers. With this step, your customers are informed that they are about to commit a legally binding signature. This ensures that no one accidentally signs a document online thinking they were just reading it.
An electronic signature is only as good as the security it uses. After all, what good is a contract if someone can easily tamper with it?
Some electronic signature services offer a feature called “tamper evidence.” If someone tries to change any part of the document (even something as simple as deleting a space or capitalizing a word) there’s proof that tampering took place.
This feature gives you the highest possible level of evidence if someone claims one of your electronically signed documents was tampered with.
It’s important that everyone who signs a document online has access to the document after it has been signed. The electronic signature service should give your business and your signers a finished copy of the signed document.
Most electronic signature companies use audit trails (sometimes also called an audit log) to track the steps of the signature process. The audit trail is a powerful tool that can prove who signed a document and when they signed it.
To get the most legal evidence possible, you should make sure your electronic signature service logs the following events:
If you follow the American Bar Association’s guidelines, you can be sure you’ll have a host of legal evidence to support your electronically signed documents if they’re ever challenged in court.
Looking for more information on contract management software? Check out our side-by-side comparison of leading platforms in the Top 10 Contract Management Software report. You can also browse exclusive Business-Software.com resources on CLM and e-signature solutions on our contract managaement research page.