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ERP Best Practices - Best for Who?
Posted Mar 04 2012 by George Middleton
For general operational tasks, the best solution is to leverage the ERP best practices standards. It’s not necessary to reinvent the wheel for processes that will not elicit visible improvement. ERP processes used for accounts ... Read More
CRM for Macs
Posted Mar 03 2012 by John Harrison
Although companies who utilize the Microsoft Windows operating system have countless solutions to choose from when it comes to customer relationship management (CRM), solution providers who offer CRM for Mac-based systems are quite hard to ... Read More
How Your CRM System Can Cause You to Have a Heart Attack
Posted Feb 20 2012 by George Middleton
A design that complements the business processes, accurate data, and user participation are the factors that go into the deployment and use of a CRM system. Read More
Is a 1000 Percent ROI from CRM possible?
Posted Feb 20 2012 by Morgan Ericcson
Here we try and figure out whether it is indeed possible to achieve 1000% ROI. The factors that add to the cost of a CRM deployment include software license fees, maintenance fees, hardware, consultant fees, ... Read More
Use Your CRM to Make Your Customers Work for You
Posted Feb 20 2012 by John Harrison
Your CRM system often does a better job at making things easy for your employees. For example, better lead management, opportunity management, and sales force management; however these aren’t things that customers care about. They ... Read More
Stick To The Basics When You Compare CRM Software
Posted Feb 20 2012 by Ronny Cheng
What do you really need when it's time to compare CRM software? What you definitely don't need is a long list of vendors and applications that can complicate the process and cost you valuable time ... Read More
Salesforce.com Increases Social Media Tools
Posted Dec 07 2011 by Daniel Patel
Salesforce.com released software helping customers create and monitor their online business marketing campaigns, furthering the transaction between social media tools and software. Salesforce, the largest global online customer-management software company, released the Social Marketing Cloud, ... Read More
Financial Firms and Banks Transition to the Cloud
Posted Dec 02 2011 by Daniel Patel
GlobalOne released the first, of three, CRM (customer relationship management) cloud packages to help financial service firms and banks transition to cloud computing with Salesforce.com. G1 Asset Management takes software systems commonly used in asset ... Read More
Salesforce.com Hits a Snag With Billing Concerns
Posted Nov 23 2011 by Daniel Patel
Is Salesforce.com losing a bit of their technology prowess? Despite being a world leader in cloud-based CRM (customer relationship management), Salesforce.com took a bit of a dive last Friday, tumbling down 10 percent despite high ... Read More
Cloud Computing is a Green IT Solution
Posted Nov 15 2011 by Daniel Patel
in addition to increasing efficiency, cloud computing and green IT practices can also reduce greenhouse emissions saving millions per year in carbon emissions. Read More