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RightNow Positioned as Leader in Gartner’s CRM Web Customer Service Magic Quadrant
Posted Sep 23 2011 by Darlene Lin
RightNow takes the lead in the Gartner’s 2011 Web Customer Service Magic Quadrant. To place in a leading position on the Magic Quadrant, vendors must possess a vision that defines their market, as well as ... Read More
HP to Acquire Autonomy
Posted Aug 24 2011 by George Middleton
HP, a leading provider of hardware, software and services, just announced that it will acquire Autonomy, an enterprise information management solution. Read More
PowerObjects Releases Guide to Help Companies Optimize their CRM Usage
Posted Aug 18 2011 by George Middleton
PowerObjects just released their latest book that's written for prospective customers that are skeptical about implementing a top CRM software solution. Read More
Are Solutions the New Normal? Dell Thinks So
Posted Aug 15 2011 by George Middleton
Solutions marketing seems to be the way to go with hardware manufacturers packaging software with their hardware. Dell recently announced that they will sell servers preloaded with Apache’s open source Hadoop platform. Read More
Intelestream CRM Releases New 4.0 Version
Posted Aug 10 2011 by George Middleton
ntelestream Incorporation is a Customer Relationship Management (CRM) provider and consulting company, based out of Chicago, to provide OpenSource CRM Professional Services. Intelestream Inc. develops intelecrm–an online CRM software, geared towards small to mid-sized companies, ... Read More
Get Satisfaction CRM Provider Receives Immense Funding from InterWest Partners
Posted Aug 03 2011 by George Middleton
Get Satisfaction, a social CRM provider, declared InterWest Partners as their latest source of investment funding of a Series B $10-million. The social media route was an innovative move in 2008, but is now heavily ... Read More
Netsuite Reports 2Q 23% Revenue Increase Yet Can't Prevent Losses
Posted Aug 01 2011 by George Middleton
Netsuite, an enterprise software provider, recently announced its operating results for the second quarter with total revenues for the second quarter at $57.8 million, a 23% increase over the same time last year. Read More
InQuira Acquired by Oracle to Gain Leverage in the CRM Competition Ring
Posted Jul 28 2011 by George Middleton
We discuss the recent headline, "InQuira acquired by Oracle," and uncover how this strategic decision will help Oracle gain leverage in the CRM segment. Although the terms of the acquisition remain unknown, the systems integration ... Read More
Lawson, M3, and Infor: The Road Ahead
Posted Jul 25 2011 by George Middleton
Infor, an enterprise software vendor, completed its nearly $2 billion purchase of Lawson, a midmarket and enterprise software provider. How does the new Infor/Lawson behemoth plan on developing its business? The focus seems to be ... Read More
Maximizer CRM Finds A New Home in Microsoft Windows Azure Marketplace
Posted Jul 22 2011 by George Middleton
Recently, Maximizer Software revealed their new cloud-hosted CRM solution, Maximizer CRM Live, to be available for customers through the Microsoft Windows Azure Market. Maximizer CRM Live is offered through a cost-efficient, internet-based system, where customers ... Read More