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Jive Software: Social Business Software Success
Posted Apr 09 2010 by George Middleton
Things are looking good for Jive Software, the popular Social Business Software (SBS) Company, as they announced that their Quarter 1 revenues are 35% higher than Quarter 1 2009. Is Jive’s first quarter success a forecast ... Read More
SAP Is Getting Serious About Collaboration, Open Source
Posted Mar 31 2010 by Morgan Ericcson
SAP’s seeming lack of on-demand—and therefore modern—products has kept the brand under heavy fire for a pretty long time now. SAP does have cloud-based products though, and SAP CRM On-Demand has been on the market ... Read More
Microsoft Apes Twitter with OfficeTalk
Posted Mar 25 2010 by Morgan Ericcson
Today, Microsoft announced their belated entry into the microblogging market: the software giant is currently testing a Twitter-like service called OfficeTalk. OfficeTalk is intended for enterprise communication and collaboration, but as of yet has not ... Read More
IBM LotusLive Gets Another Update & Collaboration Niche Players Emerge
Posted Mar 24 2010 by Morgan Ericcson
Enterprise collaboration is going to be a burgeoning market this year, thanks in no small part to the gauntlet thrown by IBM and their LotusLive collaboration suite. IBM has dedicated much attention to the Lotus ... Read More
8 Questions you Should Ask During a Reference Check
Posted Mar 07 2010 by John Harrison
You ask the questions, and our resident CRM guru shares her wisdom. This week's question: "What should I ask during a customer reference check?" A: Many experts consider the customer reference check to be the ... Read More
The "Facebook Imperative": Some May Not Like It, But Collaboration Tools Are Only Becoming More Social
Posted Mar 05 2010 by Morgan Ericcson
Many in the enterprise software market—users and vendors alike—have been skeptical of Marc Benioff’s “Facebook Imperative.” Salesforce Chatter, the company’s socially-minded enterprise collaboration platform, was introduced at the Dreamforce 2009 conference in November, and went ... Read More
Will Salesforce Chatter One-Up Microsoft SharePoint?
Posted Feb 26 2010 by Morgan Ericcson
The much-hyped Salesforce Chatter went into private beta earlier this month, and demonstrations given to customers have made a definite effort to highlight the platform’s “fun” qualities—not just its functionalities. On Wednesday, Salesforce CEO Marc ... Read More
The Top 10 Social CRM Vendors: Business-Software.com's Latest Report
Posted Feb 24 2010 by Morgan Ericcson
We at Business-Software are excited to announce of newest report: Top 10 Social CRM Vendors. The consumer data on networks like Facebook, Twitter, and LinkedIn—to name a few—is something businesses of all sizes cannot afford ... Read More
Do CRM Trends Affect CRM Purchases?
Posted Feb 20 2010 by George Middleton
The answer to the question posed in the title is a resounding YES in my opinion. Yet, at the same time a CRM purchase is an essential contributor toward building a trend that vendors and ... Read More
How to Manage Risks Associated with SaaS?
Posted Feb 20 2010 by Morgan Ericcson
Software as a service, for the past year and half, has been the most exciting and promising software delivery model. Enterprise services such as ERP and CRM are now being offered even by the traditional players ... Read More