Posted May 28 2007 by John Harrison
The Future Sales Force - A Consultative Approach If your company uses a contact management or customer relationship management (CRM system), you need to ask one additional key question. Does your CRM or contact management ... Read More
Posted May 13 2007 by John Harrison
In January, Microsoft announced that it would be launching the next major release of its Dynamics CRM suite sometime in mid-year. The release, currently code-named "Titan", reinforces the company's continued focus on the on-demand, software-as-a-services (SaaS) ... Read More
Posted May 13 2007 by John Harrison
CRM it's not just for sales, marketing and service anymore! Many companies have come to recognize the value that customer relationship management (CRM) solutions can offer to sales and marketing operations. Improved productivity, reduced costs, higher ... Read More
Posted May 08 2007 by John Harrison
Email marketing remains one of the most efficient and cost-effective ways to take your message and your value proposition to the masses. On average, a company reaps more than $51 for every $1 it spends on ... Read More
Posted May 08 2007 by John Harrison
You ask the questions, and our resident CRM guru shares her wisdom. Q: "Should I hire an outside consultant to oversee my CRM initiative, or am I better off appointing an internal project leader?" A: If CRM ... Read More
Posted May 08 2007 by John Harrison
Need to stay up-to-date on the latest news and happenings on the CRM circuit? Here's a summary of some of the most recent announcements and advice from vendors, industry analysts, and other experts. Vendor News Late-breaking information ... Read More
Posted May 08 2007 by John Harrison
Patty Azzarello was the youngest person to become a general manager at Hewlett Packard at the age of 33. She ran a $1B global software business at the age of 35, and became a CEO for ... Read More
Posted Apr 29 2007 by John Harrison
Where can you go to learn more about the latest and greatest in CRM? Over the next few months, several key industry conferences will give you the opportunity to share ideas and discuss best practices with ... Read More
Posted Apr 29 2007 by John Harrison
What does a leading provider of Contract Lifecycle Management (CLM) solutions do when faced with rapid growth, a rising demand for its solutions, and an increasing volume of leads? It turns to on-demand Sales Force ... Read More
Posted Apr 29 2007 by John Harrison
Businesses of all types and sizes spend a small fortune generating sales leads. But, according to a recent study by the Business Performance Management Forum, more than 70% of today's companies have no formal process for ... Read More