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Articles on Trends in CRM Software

4 Announcements That Prove Salesforce Wants to Rule the (Software) World

4 Announcements That Prove Salesforce Wants to Rule the (Software) World

Posted September 14, 2015 by Kristin Crosier

Though Salesforce first stole the spotlight with its cloud-based CRM platform, a slew of recent and upcoming changes to the Salesforce product lineup promise to shake up the software world. Let’s take a look at… Read More 

7 Essential Features of Mobile CRM Software

7 Essential Features of Mobile CRM Software

Posted July 7, 2015 by Jenna Ebert

Desktop CRM software helps maintain a smooth relationship between a business and its customers, but without mobile accessibility, it limits customer interactions to the desktop and restricts employee usage. With this dilemma in mind, let’s… Read More 

The 7 Features of Enterprise CRM that Your Business Needs

The 7 Features of Enterprise CRM that Your Business Needs

Posted June 10, 2015 by Kristin Crosier

What specific functions should larger businesses and corporate departments consider when evaluating the CRM marketplace? Let’s take a look at the 7 features of enterprise CRM that will prove most valuable to companies juggling a… Read More 

SFA vs CRM Software: How Do the Two Platforms Match Up?

SFA vs CRM Software: How Do the Two Platforms Match Up?

Posted March 11, 2015 by Robert Cecchi

The time has come to make a decision: sales force automation (SFA) or customer relationship management (CRM). See how the two match up in this head-to-head of SFA vs CRM. Read More 

6 CRM Software Trends To Watch Through 2016

6 CRM Software Trends To Watch Through 2016

Posted November 26, 2014 by Sheldon Smith

CRM tools will continue to evolve over the next two years as companies make long-term investments in customer care. Through 2016, expect to see features like digital disruption and brand journalism play a role in… Read More 

3 Outdated CRM Features That Will Die Out Soon

3 Outdated CRM Features That Will Die Out Soon

Posted November 13, 2014 by Gareth Cartman

CRM evolves continues to evolve, and as with any form of evolution, there are things we don't need - aspects ofCRM systems that have simply fallen by the wayside. Let's look at three outdated CRM… Read More 

From the Community: CRM with Email Marketing and Landing Page Tracking

From the Community: CRM with Email Marketing and Landing Page Tracking

Posted February 14, 2014 by Mark Aspillera

There's more to the sales process than sales calls. Let's answer this week's question by taking a look at how CRM with email marketing works and what a landing page is. Read More 

6 Sales Tools to Hack Your CRM

6 Sales Tools to Hack Your CRM

Posted May 14, 2013 by Ashley Dotterweich

There’s no way around it- there’s no such thing as the perfect CRM software. Yet jumping to a new CRM system can be a hassle. With these 6 sales tools, you can can hack your… Read More 

Score More Leads by Integrating CRM into your CMS

Score More Leads by Integrating CRM into your CMS

Posted February 26, 2013 by Ashley Dotterweich

If you've got a website then you've got a content management system to manage it, and if you have customers you probably use a customer relationship management software to keep track of them. CRM and… Read More 

Don't Use Stone Age CRM: Top 3 Features Your CRM Tools Must Have Today

Don't Use Stone Age CRM: Top 3 Features Your CRM Tools Must Have Today

Posted January 10, 2013 by Ashley Dotterweich

Implementing CRM software is a great way to get a grip on customer relations and give your business a boost across sales, customer service and all-around organization. But when your software is loaded up with… Read More