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Articles on Trends in CRM Software
Guarding Against Exuberance: Why Deal Scoring Helps Sales
Posted November 29, 2017 by Anindya Chatterjee
All salesmen are optimistic — it’s in their nature, which is why they are in sales. They honestly believe, till […] Read More
4 Announcements That Prove Salesforce Wants to Rule the (Software) World
Posted September 14, 2015 by Kristin Crosier
Though Salesforce first stole the spotlight with its cloud-based CRM platform, a slew of recent and upcoming changes to the Salesforce product lineup promise to shake up the software world. Let’s take a look at… Read More
7 Essential Features of Mobile CRM Software
Posted July 7, 2015 by Jenna Ebert
Desktop CRM software helps maintain a smooth relationship between a business and its customers, but without mobile accessibility, it limits customer interactions to the desktop and restricts employee usage. With this dilemma in mind, let’s… Read More
The 7 Features of Enterprise CRM that Your Business Needs
Posted June 10, 2015 by Kristin Crosier
What specific functions should larger businesses and corporate departments consider when evaluating the CRM marketplace? Let’s take a look at the 7 features of enterprise CRM that will prove most valuable to companies juggling a… Read More
SFA vs CRM Software: How Do the Two Platforms Match Up?
Posted March 11, 2015 by Robert Cecchi
The time has come to make a decision: sales force automation (SFA) or customer relationship management (CRM). See how the two match up in this head-to-head of SFA vs CRM. Read More
6 CRM Software Trends To Watch Through 2016
Posted November 26, 2014 by Sheldon Smith
CRM tools will continue to evolve over the next two years as companies make long-term investments in customer care. Through 2016, expect to see features like digital disruption and brand journalism play a role in… Read More
3 Outdated CRM Features That Will Die Out Soon
Posted November 13, 2014 by Gareth Cartman
CRM evolves continues to evolve, and as with any form of evolution, there are things we don't need - aspects ofCRM systems that have simply fallen by the wayside. Let's look at three outdated CRM… Read More
From the Community: CRM with Email Marketing and Landing Page Tracking
Posted February 14, 2014 by Mark Aspillera
There's more to the sales process than sales calls. Let's answer this week's question by taking a look at how CRM with email marketing works and what a landing page is. Read More
6 Sales Tools to Hack Your CRM
Posted May 14, 2013 by Ashley Dotterweich
There’s no way around it- there’s no such thing as the perfect CRM software. Yet jumping to a new CRM system can be a hassle. With these 6 sales tools, you can can hack your… Read More
Score More Leads by Integrating CRM into your CMS
Posted February 26, 2013 by Ashley Dotterweich
If you've got a website then you've got a content management system to manage it, and if you have customers you probably use a customer relationship management software to keep track of them. CRM and… Read More