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CUSTOMER SERVICE

– Banckle Chat Review

Product Snapshot

Product Pricing

Plans range from $69/mo to $1499/mo.

Technology

The software is available as an on-premise and SaaS solution.

Customer Focus

Businesses with a website or blog on WordPress, Joomla, Drupla or a Shopify solution.

Select Customers

Charisma Studios, The Dellario Group, Elixis.
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About Banckle Chat

- Banckle Chat Banckle Chat is live chat and customer service solution. It is fully customizable and includes a variety of built-in templates, themes, widgets and tools for boosting customer service productivity. It achieves the great scalability by allowing multiple websites, multiple departments and multiple operators. You get all the freedom to customize the support structure as you like.  You can also track visitors and monitor their browsing activities using the analytics and reporting features.

About Banckle

Banckle provides online collaboration tools for organizations and developers on a global scale. Banckle provides live chat, online meeting, helpdesk support, crm, and campaign management applications. Banckle.com is a collaboration website dedicated to delivering cloud-computing solutions to enterprises on a global scale. The company’s mission is to provide easy-to-use applications that enable teams to work together regardless of location. They are secure, accessible, scalable, flexible and customizable solutions.

Banckle Chat Key Features

  • Mobile accessibility
  • Keep an eye on your website traffic sources
  • Greetings and canned messages
  • Hold large webinars
  • 12-way video conferencing
  • Multiple audio conferencing modes
  • Instant desktop and application screen sharing
  • All your CRM tools in one place
  • Interactive reporting and in-depth CRM for sales analytics
  • Collaborative team inbox

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