Read the latest CRM software articles, news and reviews.
By Nathan Rowan | Aug 08 2025
Technology companies face unique challenges in managing rapid growth while maintaining customer satisfaction across complex product portfolios. AI-enhanced CRM systems provide tech organizations with predictive capabilities, intelligent automation, and real-time insights that transform customer engagement ... Read More
By Nathan Rowan | Aug 08 2025
Recognizing when your current CRM system limits customer engagement and business growth is crucial for maintaining competitive advantage. Modern AI-enhanced CRM systems address relationship management challenges that traditional systems cannot solve, providing intelligent automation and ... Read More
By Nathan Rowan | Aug 08 2025
Artificial intelligence-enhanced CRM systems deliver measurable business value through customer engagement optimization, operational efficiency, and competitive advantages across Marketing, Sales, and Service departments. This comprehensive ROI analysis provides frameworks and calculators to quantify the financial ... Read More
By Sherman Hsieh | Aug 08 2025
AI is now built into every major CRM, so the real question is which AI features to turn on. How AI CRM and traditional CRM compare in 2026, and when the AI is worth paying ... Read More
By Brendan Harding | Oct 10 2018
The very nature of a properly functioning pipeline is that its contents should always flow smoothly. The same goes for a sales pipeline. Modern and intuitive CRM software is the tool that keeps your sales ... Read More
By Peter D. | Oct 03 2018
Managing your business effectively is important. Luckily, it’s something Google goes out of its way to help you do. A lot of software companies have taken notice of this too. Team collaboration is one of ... Read More
By Siddhata K. | Aug 15 2018
A business without a custom CRM is like a kid trying to wear his father's shoes, which never seem to fit him. Often the sales team spends more time updating CRM because it isn't flexible, ... Read More
By Sherman Hsieh | Aug 01 2018
A practical guide to the CRM lead management process in 2026: how to capture, score, route, and nurture leads, the best practices that lift conversion, how AI changed lead scoring, and the CRMs that do ... Read More
By Avery P. | Dec 27 2017
Starting a business can feel like it has a million moving parts to keep track of. The truth is, starting a business has about a billion moving parts to keep track of. Between financial and ... Read More
By Anindya Chatterjee | Nov 29 2017
All salesmen are optimistic -- it's in their nature, which is why they are in sales. They honestly believe, till the last hour, that their deal will close. Even when the evidence piles up against ... Read More