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Read the latest CRM software articles, news and reviews.
Salesforce.com Hits a Snag With Billing Concerns
By Daniel Patel | Nov 23 2011
Is Salesforce.com losing a bit of their technology prowess? Despite being a world leader in cloud-based CRM (customer relationship management), Salesforce.com took a bit of a dive last Friday, tumbling down 10 percent despite high ... Read More
Oracle Wastes No Time Expanding Cloud CRM Service
By George Middleton | Oct 25 2011
Earlier this month Oracle officially announced Oracle Public Cloud, a service providing users a managed and operated cloud infrastructure for running Oracle Fusion Apps, Middleware, Datacase and Java. Now, Oracle announced plans to acquire RightNow ... Read More
Intelestream CRM Releases New 4.0 Version
By George Middleton | Aug 10 2011
ntelestream Incorporation is a Customer Relationship Management (CRM) provider and consulting company, based out of Chicago, to provide OpenSource CRM Professional Services. Intelestream Inc. develops intelecrm–an online CRM software, geared towards small to mid-sized companies, ... Read More
Get Satisfaction CRM Provider Receives Immense Funding from InterWest Partners
By George Middleton | Aug 03 2011
Get Satisfaction, a social CRM provider, declared InterWest Partners as their latest source of investment funding of a Series B $10-million. The social media route was an innovative move in 2008, but is now heavily ... Read More
InQuira Acquired by Oracle to Gain Leverage in the CRM Competition Ring
By George Middleton | Jul 28 2011
We discuss the recent headline, "InQuira acquired by Oracle," and uncover how this strategic decision will help Oracle gain leverage in the CRM segment. Although the terms of the acquisition remain unknown, the systems integration ... Read More
Maximizer CRM Finds A New Home in Microsoft Windows Azure Marketplace
By George Middleton | Jul 22 2011
Recently, Maximizer Software revealed their new cloud-hosted CRM solution, Maximizer CRM Live, to be available for customers through the Microsoft Windows Azure Market. Maximizer CRM Live is offered through a cost-efficient, internet-based system, where customers ... Read More
Oracle Focuses on Improving CRM Quality Before Joining the War on Competition
By George Middleton | Jul 21 2011
As SAP continues to battle with Salesforce and Microsoft over the title of top-competitor in the small to mid-sized enterprise market, Oracle maintains peaceful ground to concentrate on optimizing their CRM endeavors. Read More
Cloud CRM Tools Other Than Salesforce.com
By George Middleton | Mar 23 2011
When you think of cloud-based CRM solutions, chances are Salesforce.com is one of the first companies that comes to mind. However, there are other equally viable cloud CRM solutions out there such as NetSuite CRM+, ... Read More
Best Online CRM Solutions for 2011
By George Middleton | Jan 06 2011
While price is a main consideration when choosing the best online CRM solution for your company, it's not all that matters. We uncover the top CRM software. Read More
Pegasystems Updates Customer Process Manager
By Ronny Cheng | Sep 14 2010
Pegasystems, a leading provider of CRM solutions, recently announced the newest release of Customer Process Manager, its CRM application . Read More