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Read the latest CRM software articles, news and reviews.
What to Look for in Real Estate CRM Software
By Gino Franco | Aug 18 2015
In real estate, good relationships and a strong client base are everything -- making it imperative that your agency's CRM software effectively track every step along the way. Whether you choose to modify a standard ... Read More
Salesforce vs SAP: A Clash of Two Enterprise CRM Titans
By Kristin Crosier | Aug 05 2015
Two CRM vendors that excel at enterprise-scale tools for large sales teams and departments are Salesforce and SAP. But in a head-to-head battle, who will come out on top? Let’s take a look at ... Read More
7 Essential Features of Mobile CRM Software
By Jenna Ebert | Jul 07 2015
Desktop CRM software helps maintain a smooth relationship between a business and its customers, but without mobile accessibility, it limits customer interactions to the desktop and restricts employee usage. With this dilemma in mind, let’s ... Read More
The 7 Features of Enterprise CRM Your Business Needs (2026)
By Sherman Hsieh | Jun 10 2015
The 7 features of enterprise CRM that matter in 2026: a unified customer view, opportunity management, AI analytics, collaboration, security and governance, integration, and cloud scale. Read More
Top CRM Software for Enterprise-Sized Companies
By Kristin Crosier | Apr 15 2015
Large companies have unique challenges, and they need more robust solutions to handle operations. CRM software is one such area where enterprises can better excel with systems designed for their more expansive needs. Review our ... Read More
SFA vs CRM Software: How Do the Two Platforms Match Up?
By Robert Cecchi | Mar 11 2015
The time has come to make a decision: sales force automation (SFA) or customer relationship management (CRM). See how the two match up in this head-to-head of SFA vs CRM. Read More
5 Social CRM Tools Designed for Small Businesses
By Boris D. | Jan 28 2015
Social CRM enables companies to better listen and engage with customers through popular social channels. The truth is that a social CRM tool can be really useful for your promotional efforts -- if you know ... Read More
6 CRM Software Trends To Watch Through 2016
By Sheldon Smith | Nov 26 2014
CRM tools will continue to evolve over the next two years as companies make long-term investments in customer care. Through 2016, expect to see features like digital disruption and brand journalism play a role in ... Read More
5 Alternatives to Microsoft Dynamics CRM
By Jacob Morgan | Nov 18 2014
Working with Microsoft Dynamics is a lot like dining at your local go-to restaurant: it adequately satisfies your cravings, but you can’t help but wonder if there might be a better alternative out there. The ... Read More
3 Outdated CRM Features That Will Die Out Soon
By Gareth Cartman | Nov 13 2014
CRM evolves continues to evolve, and as with any form of evolution, there are things we don't need - aspects ofCRM systems that have simply fallen by the wayside. Let's look at three outdated CRM ... Read More