Browse Business Software Categories
Read the latest CRM software articles, news and reviews.
Traditional CRM vs. Donor Management Software: Why the Differences Matter
By Kiri Picone | Oct 07 2013
Upon first glance, traditional customer relationship management (CRM) software and nonprofit donor management software seem to be synonymous. While traditional CRM solutions might sustain operations for a short time, it’s not a long-term solution. Donor ... Read More
Which Real Estate CRM Should I Choose?
By Matthew Collis | Oct 01 2013
There are a number of considerations to think about when in the market for a real estate CRM. Perhaps you’re currently using a system that’s hard to use or too complex or maybe you don’t ... Read More
Progressive Sales Opportunity Stages Can Keep You Honest
By Anindya Chatterjee | Sep 25 2013
Every sales opportunity goes through different stages of a lifecycle. Using CRM software, you can understand and manage these various customer cycles. Read More
From the Community: What's the Best-Rated CRM?
By Kristin Crosier | Sep 13 2013
This week’s community question featured in our From the Community blog series comes from William D C, who asked, “What’s the best-rated CRM?” Our top-rated CRM software comparison list includes Salesforce.com Sales Cloud, Microsoft Dynamics ... Read More
Types of ERP Software Consulting Firms: Pros and Cons
By Steven Phillips | Jul 31 2013
After an organization selects a new ERP system, in many cases the ERP software vendor is not the only firm available to provide implementation services. With that said, over the years I have observed certain ... Read More
Cloud CRM Is Good, But There Are Downsides As Well
By Manash Chaudhuri | Jul 18 2013
Cloud CRM systems have become the latest trend in the enterprise software industry, turning CRM software into an even more formidable business tool for modern enterprises. Yet until relatively recently, cloud-based customer relationship management was ... Read More
The No-Cost Office, Part 4: 5 Free CRM Solutions You'll Actually Want to Use
By Mark Aspillera | Jul 17 2013
CRM, the tool for keeping track of sales leads and existing clients has been at the forefront of many of the trends that have swept business software from cloud hosting to mobile app extensions to ... Read More
How to Choose a Software Vendor: Asking the Right Questions
By Leah Quartano | Jun 13 2013
I was recently on a call with a potential customer, and, as we were wrapping up, my colleague asked if they had any more questions for us. There was a slight pause and then the ... Read More
Building the Business Case for CRM
By Gareth Cartman | Jun 03 2013
You know you need it. Your colleagues know you need it. But you still need to convince those who hold the purse strings and make the final decisions. Building a business case for ERP, CRM, ... Read More
New Research: It's Not About Satisfaction, It's About Engagement
By Ernan Roman | May 28 2013
The banking industry has a lot to teach us about how not to get stuck in a rut of perceived customer satisfaction. According to a recent study, businesses that rely heavily on customer satisfaction ... Read More