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What's Best -- HTML or Text Emails?
Posted Jan 03 2008 by John Harrison
Our CRM Advisor addresses the long-standing debate on the value of HTML vs. text-based marketing emails. Read More
Are There Criminals On Your Sales Team?
Posted Jan 02 2008 by John Harrison
Free White Paper Every employer fears unknowingly hiring a criminal. There are things that can be done to mitigate that risk if an effective criminal background screening program is put together. The operative word is “effective.” Sales ... Read More
CRM Events - Q1 2008
Posted Jan 01 2008 by John Harrison
Looking to meet with the leading CRM experts, see the best CRM solutions in action, or network with your peers? Then check out these upcoming CRM-focused conferences and trade shows. Read More
How to Manage The New Salesperson
Posted Dec 12 2007 by John Harrison
Hired a person new to sales? Transitioning a promising employee to sales? Now what? Let's focus on business to business sales (B to B). You may already have a training program for salespeople and if ... Read More
CRM Across Borders: Managing Internationally
Posted Nov 29 2007 by John Harrison
Many CRM systems begin to struggle as business growth expands across borders and currencies, resulting in poor visibility across the entire business organization. Consider a global organization: sales information and results cover the territory, ... Read More
How Companies Waste Leads
Posted Nov 13 2007 by John Harrison
Marketing expert, Patty Azzarello, shares two basic principals that will keep you from wasting leads. Follow her advice and you will maximize your investment in marketing and close more business. Read More
Put Your Offering in Context
Posted Nov 13 2007 by John Harrison
Relationship expert, John I. Todor, shares insights on how to put your offering into a context that is meaningful and valuable to your customers. It's all about the customer's perspective. Read More
CRM Analyst Buzz
Posted Nov 13 2007 by John Harrison
What’s the latest buzz in customer relationship management? Here's what the leading industry analysts have to say about the most current CRM techniques and trends. Read More
What's Hybrid CRM?
Posted Nov 13 2007 by John Harrison
It's the best of all worlds. Hosted and on-premise customer relationship management software. In fact -- it's the new market trend. Learn about it. Read More
The Oakland A's Hit a Home Run with NetSuite
Posted Nov 09 2007 by John Harrison
The Oakland A's switch form Excel to NetSuite, improving their lead management, sales tracking and reporting capabilities. Read on to see how the Oakland A's and NetSuite make a winning sales team. Read More