Latest Posts

Was Marc Benioff at Oracle OpenWorld As A Nod to Oracle's Move toward The Cloud?

Posted Oct 22 2009 by Morgan Ericcson

Cloud computing is here to stay, which is a certainty that even Larry Ellison embraces, even for all his posturing with Salesforce.com founder—and self-proclaimed “cloud-computing evangelist”—Marc Benioff. Last week at Oracle OpenWorld in San ... Read More

More and More Mobile: Oracle Siebel and Samsung SDS Take CRM to Smartphones

Posted Oct 21 2009 by Morgan Ericcson

The outpouring of Oracle OpenWorld news continues: Samsung SDS and Oracle have co-developed a native mobile CRM application. Last week, demonstrations of the new application were held at the Moscone Center in San Francisco, ... Read More

Global Success: SugarCRM Customer Awarded Best Practices Award

Posted Oct 19 2009 by Morgan Ericcson

Two weeks ago, the annual CRM Expo was held in Nuremberg, Germany, and SugarCRM client 3Dconnexion was awarded the 2009 CRM Best Practice Award. The award is most certainly a testament to the value and ... Read More

Oracle Announcements Forecast Coming Changes in CRM Development

Posted Oct 16 2009 by Morgan Ericcson

Keynote speeches at Oracle OpenWorld (which wrapped up yesterday), didn’t necessarily announce radically new concepts, but that certain strategies were promoted at this well-attended event speaks to the certainty of future changes in Oracle’s CRM ... Read More

Oracle and Siebel Get Analytical Social CRM

Posted Oct 14 2009 by Morgan Ericcson

Last week, InsideView announced enhancements to its integration of SalesView with both Oracle CRM and Siebel CRM applications. InsideView is a proponent of social media and self-proclaimed leaders of the “Sales 2.0” push, and these ... Read More

BMC Leaving The Protection of The Firewall - CMS Is Moving to The Cloud

Posted Oct 12 2009 by Morgan Ericcson

Many content management system providers are moving their offerings to the cloud—or at least providing both hosted and on-demand options—and it seems that the security issues of cloud computing are becoming less and less of ... Read More

CRM Magazine: SugarCRM Defeats Open Source Competition by a Mile

Posted Oct 07 2009 by Morgan Ericcson

Earlier this fall, CRM Magazine announced SugarCRM received their Top Open Source Technology Market Award for the second consecutive year. Given that the economy has left companies rethinking their CRM investments—thereby pushing more CRM providers ... Read More