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Epicor Prophet 21 Review

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Product Snapshot

Technology

Epicor Prophet 21 is available as both an on-premise and SaaS solution.

Customer Focus

Epicor works with companies of all sizes in all industries. Prophet 21 was designed for distribution companies of all sizes in the electrical, plumbing, HVAC, fluid power, fastener, medical and petroleum industries.

Select Customers

JELD-WEN, Pointe Precision, Tommy Bahama, Wild Planet Toys

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About Product

Epicor Prophet 21Epicor Prophet 21, previously known as Activant, is a wholesale distribution ERP solution that utilizes a Windows-based platform and SQL Server database. Prophet 21 has the familiarity of Window’s programs which reduces the amount of time it takes new learners to feel comfortable with the solution. The openness of the SQL Server database helps companies to adapt to changes more quickly and helps them maintain their competitiveness.

About Epicor
Epicor has more than 20,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), point of sale (POS), supply chain management (SCM), and human capital management (HCM) are made to help companies increase overall operating efficiency and improve profitability.

With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional and global businesses demand. Epicor is headquartered in California and they have offices and affiliates worldwide.

Epicor Prophet 21 Key Features

Order Management
  • Prophet 21 provides companies with one-screen quote and order entry and customer relationship planning and pricing and availability functionality.

Inventory Management

  • Helps companies lower their inventory levels while still providing quality customer service.

Warehouse Management

  • Provides a company with flexible, real-time control and efficiency allows companies to increase sales through better service.
  • Also helps companies reduce inventory losses, decrease shipping errors and increase profitability.

Purchasing

  • Prophet 21 automates processes from a centralized location to optimize buying power and inventory levels across multiple warehouses and stocking locations.

Financial Management

  • Provides companies with real time general ledger capabilities.

Reporting and Analysis

  • Epicor Business Analyzer provides companies with data management and analysis to help distributors make better business decisions.

Integrations

  • Prophet 21 is fully compatible with Trading Partner Connect, Epicor’s Internet trading network which streamlines the commerce processes between distributors, manufacturers and suppliers and end users.

Epicor Prophet 21 Screenshots

Epicor Prophet 21 Videos


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What Others Say about Epicor Prophet 21

  • Epicor Prophet 21 – FindAccountingSoftware.com
    “Epicor Prophet 21 offers you a complete solution that will streamline your processes from order receipt through invoicing and payment. And because no one part of your business runs independent from the rest, Epicor Prophet 21 ties together the warehouse, inventory management, and purchasing functions that keep your business running smoothly, effectively, and successfully.”
  • Epicor (formerly Activant) Distribution Software – SoftwareAdvice.com
    “Epicor (formerly Activant) is an industry leader in distribution software, known for its emphasis on vertical markets and developing applications on a best-of-breed basis. The Epicor Distribution Suite portfolio includes the popular distribution systems Prophet 21® and Eclipse™. The software offers a complete set of solutions for distributors to manage their business from a single system.”

  • Ejenner33

    I’ve been using P21 for the last two and a half years.   This software may be a gift from god to managers and accountants, but it is the anthisis of a sales tool.   A transaction that should take a few moments typically takes up to a quarter of an hour.   I’ve spent the last two years learning to work around the quirks in this burdensome software.   There is significant opportunity for improvement in POS applications in this software.

  • A Salesman

    totally agree with ejenner33 – P21 sux for sales and is way too sloooooooooooow for other tasks as well! As it is now, P21 should stand for “Poop 21″

  • Ellen

    We are just starting with P21, and agree 100% with the other comments. The system can’t perform simple tasks like applying a multiplier in purchase order entry, prepopulating company/ branch/location fields when there is only 1 company/branch/location available in the system, or processing a non-stock item on an order (have to set it up as a permanent item in the system, thus cluttering up the system with items you may only sell once). Entering a simple order has the user clicking around in multiple tabs trying to find and fill in all the needed fields. Almost all daily sales and purchasing tasks are tedious and time consuming and way more work then they should be. Also, Epicor has been a nightmare to deal with — all they want to do is tell you how much more it is going to cost you (and believe me, it will be a lot) to get the system running the way they promised it would in the first place. I would not recommend the P21 product, or Epicor in general, to anyone! If you are looking for a new system, look elsewhere!

  • Dan

    P21 fails at providing key operational performance data like percentage of on time deliveries. Creating an assembly (a component with multiple parts) is cumbersome. The menu do not have logic.