Top 10 Customer Service Software Vendors
- Find out which vendors to consider for Customer Service Software.
- Quickly compare vendor capabilities.
- Includes vendor background and contact information.
- Jump-start your vendor short list.
Customer Service Software
Customer service software is typically sold as a component of a company-wide customer relationship management (CRM) solution, and is also known as contact center automation or call center automation software. It is designed to simplify service-related interactions by coordinating and automating agent tasks. With customer service software, agents have all the tools they need to help customers, while managers have complete visibility into department activities, agent performance, and service quality.
Leading customer service CRM vendors include:
