Yes. Obviously there are 15+ <a href="https://businessparagon.com/remedy-alternatives"BMC Remedy Alternatives.
If you're looking for help desk solution that suitable for small support team. I found some interesting things in the Apptivo ( http://www.apptivo.com/web-help-desk/)
Ways to use Desk .To boost your customer support strategy, take a left and right-brain approach. They can be identified quickly with great helpdesk software.In some ways, more support tickets can feel good.
Business-Software.com is your go-to source for business software reviews, free software comparison reports and all of your software needs. Our business software reviews cover top-rated business accounting software solutions, the top 20 ERP software and leading CRM software applications for small, midsize and enterprise companies alike. Browse our software reports for CMS solutions, top HR software and more to meet all of your business software management needs. Use our free business software product search to start your search!