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CRM Software for Manufacturing Representative

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I am independent and looking for a CRM software would be for my use only as a multiple manufacturers rep.

asked by Mike B.  –  November 2, 2012

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6 Answers

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Do you expect to work in the system offline? If not, a lite cloud CRM would probably serve you well as a solo operation. Salesforce, Zoho, or if you want really lite then Simple CRM.

answered by Manish S.  –  November 2, 2012
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I have personally had poor experience with Zoho and would only recommend it as a truly budget solution. Salesforce, however, is worth the price of admission in my humble opinion.

answered by Danilo P.  –  November 2, 2012
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 I am an independent consultant and I personally use SugarCRM. It's much easier to use than SalesForce, with most of the same functionality, and is really easy to customize. There is a free basic edition, but I have the one that runs $30/month.

answered by Anonymous  –  November 2, 2012
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I agree with Jessie; SugarCRM is much easier to use, even if the interface isn't very pretty. I think they're doing a massive overhaul, though, so it should be getting even better.

answered by Anonymous  –  November 5, 2012
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We recently did a SugarCRM product deep dive that touches on some of the overhauls to be included in the 2013 version update.

answered by Mark Aspillera  –  November 5, 2012
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Both Sugar and Salesforce are widely used and reputable software for customer management.  However, neither is specifically customized for a manufacturers rep.  They both can be, but that will most likely require you to hire a consultant to get that process started with you.  You might want to consider going with a CRM solution that is specifically targeted for multi-line reps.  With this type of solution, you will get CRM plus multi-line sales reporting and commission tracking -- both commissions to the agency and handling of any splits with the reps you work with.

I work for a company that provides solutions for manufacturers reps, MRSware.  There are a couple of other industry-specific CRM's out there as well -- which one fits your agency best will depend on a number of factors.  If you would like more information, feel free to contact me.

answered by Louis L.  –  November 8, 2012

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