IT Management Software
Research and reviews for IT management software
-
Ready to find a top-rated ITSM solution for your business?
Let us help you.
Download Free ReportAbout IT Management Software
IT management software unifies many disparate and specialized elements of the corporate IT ecosystem under the umbrella of several types of software solution. The rapid proliferation of commercial IT trends like BYOD and the cloud have opened up both potential IT risks, like security breaches, and benefits like greater cost savings. Browse the best business accounting software with Business-Software.com’s free comparison report of the Top 10 IT Service Management software solutions. The types of products classified under IT management range from broader IT infrastructure monitoring and asset management to more specialized solutions like email security and mobile device management (MDM). Among the top-rated IT management software products are:- ChangeGear Enterprise Service Desk
- Remedyforce
- FrontRange IT Asset Management
- LANDesk Asset Lifecycle Manager
Articles
-
Cloud IT Management
Cloud IT Management Articles
CloudPassage Delivers Elastic Security in a Dynamic Cloud
By
Cloud computing has dramatically changed the way organizations approach security. CloudPassage co-founder and CEO Carson Sweet explains how Halo can deliver scalable, elastic security in public and hybrid cloud environments, and how it bridges the gap between traditional data center security and security in dynamic cloud environments.
4 Key Features of Remote Support Solutions (And Where to Find Them)
By
Remote support solutions can make a huge different to IT staff members and customer service agents, enabling them to provide the best technical support to both employees and customers. Here are the must-have features (and the products that offer them) you'll want to look for!
Behind the Software Q&A with Midokura CEO Dan Mihai Dumitriu
By
MidoNet, the flagship product from vendor Midokura, is a network virtualization system with a distributed architecture that simplifies and stabilizes your system network. In this exclusive Q&A with Midokura CEO Dan Dumitriu, we talk about MidoNet's value as a virtual network provider and the importance of scalability in network virtualization.
Confio Brings the Next Level in Database Management Solutions
By
IT professionals continue to face considerable challenges. The explosion in big data's popularity means more data centers, which means a lot more data to manage. And despite forecasts of (slightly) increased IT spending 2013, many network admins are finding themselves having to deliver more performance with fewer resources.
-
IT Security Software
IT Security Software Articles
First Look: LogicMonitor's Lightweight Java-Based Stack Monitoring
By
Solutions designed to monitor a stack, the sum total ecosystem of all the IT hardware and software necessary to run daily operations, are nothing new. What is new, however, is the idea of stack monitoring as a lightweight software-based solution. In this article we sit down with LogicMonitor CEO Kevin McGibben to take a look at the Santa Barbara company's Java-based stack monitoring solution.
Why BYOD Is Like Cancer (And How Endpoint Security Is the Cure)
By
Despite its rapid adoption, BYOD complicates endpoint security. Each phone, laptop and tablet connected to your network acts as another cancerous cell, growing your security risk and making your business susceptible to viruses and hacks. When unable to control devices outside of the workplace, employees can leave company information exposed or use non-approved applications that pose a threat to the business.
Let's Talk Lepide: Behind the Software with Aidan Simister
By
Unlike tools used by other departments, IT software hasn’t been terribly exciting or changed much over the years. Compared to the modern interfaces of sales software, the ease of use that CRM software boasts and the collaborative approach you see used by marketing teams, the platforms IT teams do have are downright dull. Luckily, a group of developers noticed this pattern, and in 2005, set out to change the way IT teams work. Those developers have since shifted the look of the IT software landscape across the globe.
Security Issues With Remote Desktop Access
By
Organizations are supporting increasingly distributed and complicated PC environments, and are showing a renewed interest in remote control tools mainly to support users that are inaccessible with in-place products. PC-based personal remote control tools allow IT support staff to remotely view or take over an end user's machine to help resolve ... (more)
-
IT Service Management
IT Service Management Articles
6 Ways Enterprise Service Management Can Unite an Organization
By
Enterprise service management integrates departments by facilitating faster, cheaper operations and aligning departments to others' needs. Here are six ways enterprise service management can centralize your company's departmental obligations and create a system that makes day-to-day processes smoother and more efficient.
Does My Business Need Service Desk Software?
By
You think your business needs a service desk platform, but then you Google service desk and suddenly aren’t so sure - help desk, service desk, IT help desk - what does it all mean? If that scenario rings true for you, stay tuned. This post will help you make sense of the murky IT services software industry.
What Is Comprehensive IT Service Management?
By
Often, an IT service desk may not be robust enough to help a business that relies heavily on information technology. That’s where IT service management (ITSM) becomes necessary. Comprehensive IT service management gives businesses the tools and processes needed to carry out IT functions and address problems when they arise.
The Implementation of an ITIL-as-a-Service Essentials Solution
By
The most basic way to get started with ITIL in your IT organization is the ChangeGear “ITIL-as-a-Service” essentials solution. There are five minimum components that we recommend in order to start an ITIL implementation: Incident Management, Problem Management, Change Management, Service Catalog, and Service Asset & Configuration Management.
-
Mobile Device Management
Mobile Device Management Articles
3 Ways MDM Must Evolve to Escape Its Inevitable Demise
By
Bringing your own device to work may well become the new norm in the business world, but what about the software solutions that have sprung up to help companies manage BYOD in the workplace? MDM, or mobile device management, quickly made an appearance following the BYOD trend as yet another 3-letter acronym to add to the ever-growing list.
5 MDM Solutions to Help Your Company Handle BYOD Mania
By
It’s official -- business operations have gone mobile, and with them classified company data. Despite its convenience, BYOD poses a very large, very real threat to the security of businesses migrating to this modern workspace. That’s where mobile device management software, or MDM, comes in.
Corporate BYOD Puts Client Data at Risk
By
When employees improperly use mobile devices, they put their companies at risk for data breaches. This includes leaving lots of sensitive data on the devices--which can pave the way to leakage of data, plus other issues. Mobile device use in workplaces is increasing, and so is its associated security risks. Robert Siciliano provides 6 fixes for improving corporate BYOD security policy.
Mobile Business Apps are Great, But What About Security?
By
Mobile business apps have made progress in leaps and bounds the past few years. Unfortunately, another thing that's been opened up is the vectors of attack for security risks both unintentional and malicious. Here are some of the gaps in which security risks might throw a monkey wrench or two into your mobile apps policy.
-
Trends in IT Management
Trends in IT Management Articles
A Closer Look at the Consumerization of IT
By
The consumerization of IT does not refer to a particular technology or software; instead, it refers to the use of consumer technologies and devices, such as iPhones, iPads, and other mobile devices within the enterprise. More than another industry buzzword, the consumerization of IT is changing the way employees work and the role of IT within the enterprise.
CIO Survival Guide: 5 Must-Know IT Trends For 2013
By
Contrary to what the title might suggest, the CIO position isn't going anywhere, but the processes it manages are in a state of accelerated change. Keeping up with those changes is a priority for every CIO more than ever. It's for that reason that we put together this brief list of some of the top trends CIOs need to be on top of going into this year.
What Is Network Management Software?
By
In a nutshell, network management software is a platform that uses tools and functions to operate, administrate and maintain your computer network systems. We explain more and share the benefits of implementing such a platform in this in-depth introduction.
4 IT Risks That Will Crash Your Network in 2013
By
A recent study by Gartner predicts that IT spending is going to crest $2 trillion this year, a significant increase from 2012's $1.92T figure. There are a lot of reasons for this, but the bottom line is that networks and IT tech are an even greater priority for many enterprises going into 2013, and with greater power comes great responsibility for the IT professional.
- View All Blog Posts
Popular IT Management Solutions
Ivanti HEAT IT Service Management
HEAT IT Service Management is ITIL service management software that provides release management, service level management, event management, availability management, financial management, and portfolio and project management tools. The platform enables users to automate incident processes, identify problem sources and restore service operations.
SunView Software ChangeGear Enterprise Service Desk
The ChangeGear Enterprise Service Desk is a web-based IT Service Management (ITSM) software solution that enables IT organizations to efficiently resolve IT requests and track, manage, and control IT services. ChangeGear includes the seamless integration of key ITSM processes: Incident Management, Problem Management, Change Management, Release Management, and Knowledge Management.
Zetta DataProtect
Zetta DataProtect is an enterprise cloud backup solution that is able to store up to 5 terabytes of backup data in 24 hours. The solution reliably supports organizations such as Marketo, UCLA and Mint by providing 3-in-1 backup in local, offsite and remote replication for instant or disaster recovery. All files are in its proprietary format and replicated without compression.
Asigra Cloud Backup
Asigra Cloud Backup is an enterprise-grade cloud backup and recovery solution that provides an integrated approach to data protection. The solution performs fast, efficient and secure backups of all types and locations of data, including physical and virtual environments, endpoint devices, data in cloud-based applications and more. The single, integrated platform protects against all data loss scenarios in the user's environment.
Netop Remote Control
Netop Remote Control has been serving major enterprises spanning industries and political boundaries for nearly 30 years. The solution excels in complex global environments where efficiency, stability and security are paramount.
CA Technologies IT Service Desk Manager
CA Technologies IT Service Desk Manager is an IT help desk solution that helps businesses provide quality, consistent IT service support to their employees. This IT service desk solution affords visibility into a company’s IT infrastructure so that problems can be identified and corrected before they disrupt operations.
