You've purchased your new CRM package, now what?

Selecting the right CRM package is just the start of your CRM experience. Your implementation plan, ongoing data management and sales training can mean the difference between success and failure.

The information below is packed with strategies to help you get the most from your new CRM system.

Tips for Managing Your CRM Project

Self-Service Pitfalls that CRM Managers Should be Aware of
Sometimes, CRM managers doesn't even know what they have done wrong until it is too late. Here are some of the pitfalls to watch out for.

How to Manage Risks Associated with SaaS?
Today’s technology must grab a hold of SaaS and embrace the advantages and disadvantages wisely. This article captures the risks by clearly laying them out in simple terms. One you have an understanding of what risks are involved, the author provides you with a method to managing them successfully.

10 Steps to Implementing a CRM Culture in The Organization
Implementing a CRM into your organization requires due diligence.  It is also crucial that you factor in the behavioral and psychological elements that go into the development of a CRM culture.  This article covers ten steps you should consider.

Get the Most From Your Existing CRM System
Many businesses outgrow their CRM system. But, before you consider purchasing a new one, make sure you've gotten as much value as possible out of your existing investment.

How to Protect Your CRM Database
Your CRM database is one of your most critical business assets. By putting the right security measures in place, you can protect your CRM database and avoid problems that could negatively impact your ability to deliver a quality customer experience.

Disaster-Proofing Your CRM Data
Is your CRM data fully protected? Find out more about today's most common threats, and how you can prevent your CRM data from falling victim to them.

How Your CRM System Could Cause you to have a Heart Attack
Deploying and implementing a CRM system is a stressful experience notwithstanding the disruption of having implementation consultants in the office. Here are some helpful hints on how you can make your implementation a lot smoother.

Customization Pains for Your CRM Setup
The fact that customization of your CRM setup is important is a truism. Of course it is and not just for your customers but also for your own employees. This article will help identify and help eliminate the pains of customizing your CRM software.

Is CEM the Future of CRM?
CEM, the pros and cons; it’s key to know the difference between CEM and CRM and the benefits of using together.  This article walks you through CEM in reference to CRM programs and concludes with an outstanding recommendation.

Is Your CRM Solution a Part of Your Company’s Value Chain?
A brief summary of how to determine if your CRM solution is part of your company's value chain.

Is a 1000% ROI From CRM Possible?
It is not uncommon for CRM vendors to dangle the carrot of quick and high ROI to prospective clients. Given that a very low percentage of businesses actually report any ROI on their CRM investment, it is a little strange when vendors tout their wares as having the capability to deliver a staggering 1000% ROI that too at very fast payback periods.

How to Make Use of CRM to Grow Your Business
A brief summary of how to determine if your CRM solution is part of your company's value chain.

Why does CRM fail?
There are many pitfalls when it comes to CRM. Here are some of the pitfalls that you would want to avoid after purchasing a CRM Software.

Are There Any Hidden Jewels In Your CRM Database?
The crux of the success of a CRM operation depends on your success in extracting information from data and then acting on it. CRM vendors recognize this and have made available a plethora of tools such as reporting applications, marketing analytics tools, BI tools, and workflow management tools.